best Canned Response Examples for Customer Service

June 15, 2022

Customer Service Canned Responses for 2023

Customer service responses are your best way to improve retention and satisfaction rate, while redudcing response time and customer churn.

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Strategies for Scaling Up to 24-Hour Customer Service

June 10, 2022

Scale your Business to 24-Hour Support

24-hour support is one of the toughest milestones a rapidly growing business needs to…

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Customer_satisfaction_Definition,_importance_&_examples

June 6, 2022

Customer Satisfaction: Definition, Importance & Examples

In 2022, customer satisfaction is the only reliable way to keep your customers coming…

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invest

June 3, 2022

What is Customer Acquisition Cost and Why it Matters?

Customer acquisition cost or CAC is a business metric similar to churn rate and…

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Step-By-Step Guide How to Handle Customer Complaints

May 27, 2022

Resolving Customer Complaints: Guide with Examples

Resolving customer complaints is an opportunity for your business to build trust and show reliability. Check out 7 ways to resolve complaints

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how to do customer profiling

May 21, 2022

Customer Profiling in 3 Simple Steps

People come in all shapes and sizes. So how can all your customers be…

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what is email piping and why

May 17, 2022

What is Email Piping and Why?

Emails are one of the core channels for support teams. Check out how email piping can make your support team even more effcient.

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9 Tips to Make a Website Customers Love

May 13, 2022

10 Tips to Make a Website Customers Love

Your website is where your business lives, follow these tips to make a website customers love and you can be proud of.

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Types of Customers

May 11, 2022

Different Types of Customers for any Business

No two customers are alike. That’s a fact. No matter what the business you…

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what is proactive customer support

April 28, 2022

What is Proactive Customer Support?

Find out everything you need to know about Proactive Customer Support and how you can apply it for better customer experience.

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