Best Communication Apps for Customer Support

Best Communication Apps for Customer Support

ByNishat Shahriyar

Over 3 billion people are now using mobile messaging apps for daily communications. 90% of smartphone users use mobile communication apps for daily interaction with friends, family & co-workers! It will grow to 3.51 billion users in 2025. Millions of users now use WhatsApp, Messenger, Telegram, Wechat, Slack & other niche messaging services like Discord….

Customer Service Canned Responses for 2023

Customer Service Canned Responses for 2023

ByRasel Siddiqe

Canned responses are one of the key factors of modern customer service. Now keep in mind that canned responses are not your average auto-response email. What sets them apart from regular auto-response emails is the degree of personalization and creativity that goes into them. For most businesses, the truth is they aren’t using canned responses…

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