Celebrating the 1st year of Fluent Support

Celebrating the 1st year of Fluent Support

The idea of building our own help desk ticketing system was like an epiphany in disguise. Back in 2019, we were using similar technology for managing customer support. But boy was the experience clunky.  They were nowhere near giving us the functionality to support our 300K+ customers across 6 products. In early 2020, we’d had…

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