---
title: BetterDocs Integration
description: "**BetterDocs** is a user-friendly documentation and knowledge base plugin that you can integrate with **Fluent Support**. This will allow you to display relevant **Documentation** to the users when they type their issues in the Subject field of the ticket form…"
url: "https://fluentsupport.com/docs/betterdocs-integration/"
updated: "2026-06-03"
category: Integrations
---

# BetterDocs Integration

**BetterDocs** is a user-friendly documentation and knowledge base plugin that you can integrate with **Fluent Support**. This will allow you to display relevant **Documentation** to the users when they type their issues in the Subject field of the ticket form under the Support Portal.

This article will guide you through integrating [**BetterDocs**](https://betterdocs.co/) with [**Fluent Support**](https://fluentsupport.com/).

## BetterDocs Integration With FluentSupport

To integrate **BetterDocs** into **Fluent Support**, follow the steps with screenshots below —

To ensure the **BetterDocs** integration works, it must be **installed**and**active** on your website.

From the **Fluent Support Dashboard**, go to **Global Settings,** click the  **Ticket Form Config** button and you will find the **Ticket Form Settings.**

![Ticket Form Settings from Fluent Support dashboard](https://fluentsupport.com/wp-content/uploads/2024/06/Global-settings-Ticket-Form-Config-scaled.webp)

Check the **Enable knowledge base suggestion on the ticket creation form** box to link knowledge base suggestions to the Fluent Support ticket form.

After enabling, select **docs** under **Knowledge Base post types for** displaying documentation-style articles and set the **desired number** **of** **suggested articles.**

Make sure your WordPress site has BetterDocs installed and activated to proceed.

![Enable knowledge base suggestion on the ticket creation form box](https://fluentsupport.com/wp-content/uploads/2024/06/Enable-post-type-article-limit.webp)

Once you are done, don’t forget to click on **Save Settings**.

Now, when anyone types related keywords in the ticket forms subject bar, it will show relevant documentation as suggested articles.

![Save settings to make it functional](https://fluentsupport.com/wp-content/uploads/2024/06/Save-Settings.webp)

This is how the integration of **BetterDocs** with **Fluent Support** works!
If you have any further questions, concerns, or suggestions, please do not hesitate to contact our [**@support team**](https://wpmanageninja.com/support-tickets/?utm_source=wpmn&utm_medium=home&utm_campaign=site#/). Thank you.