---
title: Bulk Action in Tickets
description: "****[Fluent Support](https://fluentsupport.com/)**** allows you to perform various **Bulk** **actions** e.g., replying to multiple tickets at once, closing or deleting tickets in bulk. This article will guide you through the whole process of doing it. ## Bulk Actions To learn how…"
url: "https://fluentsupport.com/docs/bulk-action-in-tickets/"
updated: "2024-11-11"
category: Productivity
---

# Bulk Action in Tickets

****[Fluent Support](https://fluentsupport.com/)**** allows you to perform various **Bulk** **actions** e.g., replying to multiple tickets at once, closing or deleting tickets in bulk. This article will guide you through the whole process of doing it.

## Bulk Actions

To learn how you can perform various **Bulk** **Actions** in **Fluent Support**, follow the steps with the screenshots & GIF below —

First, go to your **Tickets**under**Fluent Support** **Dashboard**.

![Tickets from Fluent Support dashboard](https://fluentsupport.com/wp-content/uploads/2024/06/Fluent-Support-Ticktes.webp)

Now go to your desired ticket section from My Tickets, **All** **Tickets**, **Unassigned**, or **Bookmarks**

![All ticket sections ](https://fluentsupport.com/wp-content/uploads/2024/06/Choose-ticket-section.webp)

To access the bulk action, check the entries on the left and a popup will appear with icons.

![Icons for bulk actions](https://fluentsupport.com/wp-content/uploads/2024/06/Check-entries.webp)

Each **Icon** performs a certain action in bulk. With the bulk actions what you can perform is explained below –

- a) **Add Reply:** You can add Replies to all the selected tickets in bulk at once.
- b) **Assign Agent:**You can Assign Agents to all the selected tickets in bulk at once.
- c) **Add Tags:**You can apply Tags to all the selected tickets in bulk at once.
- d) **Close Tickets:** Using this you Close all the selected tickets in bulk at once.
- e) **Delete Tickets:** Using this you Delete all the selected tickets in bulk at once.

![Explanation of each icon](https://fluentsupport.com/wp-content/uploads/2024/06/Bulk-actions-Icons.webp)

Also, you can select all the tickets in bulk at once or individually based on your needs.

![Select all or one by one GIF](https://fluentsupport.com/wp-content/uploads/2024/06/Select-all-or-one-by-one-drift-video.gif)

If you have any further questions, concerns, or suggestions, please do not hesitate to contact our [**@support team**](https://wpmanageninja.com/support-tickets/?utm_source=wpmn&utm_medium=home&utm_campaign=site#/). Thank you.