---
title: Customer Support Portal Dashboard
description: "The **Customer Portal** is intended for direct use by end-users where users can view & use the dashboard to submit tickets. This article will guide you through how the **Customer Portal**of [**Fluent Support**](https://fluentsupport.com/) can be used with all the available…"
url: "https://fluentsupport.com/docs/customer-support-portal-dashboard/"
updated: "2025-03-20"
category: Business Management
---

# Customer Support Portal Dashboard

The **Customer Portal** is intended for direct use by end-users where users can view & use the dashboard to submit tickets. This article will guide you through how the **Customer Portal**of [**Fluent Support**](https://fluentsupport.com/) can be used with all the available options.

## Customer Portal

To learn how you can use the customer portal with the help of its all available options, follow the steps with the screenshots below – 

First, sign up or log in to the customer support portal and the **Customer Portal Dashboard** will open with all available options.

Remember, for sign-up, use a valid email as a verification code will be sent to the user email for confirmation, ensuring only valid emails can be used for sign-in.

![Customer Support Portal Dashboard](https://fluentsupport.com/wp-content/uploads/2024/11/Dashboard-of-Customer-Support-Portal-1.webp)

**All the options of the Customer Portal Dashboard are explained below:**

**A. Create Ticket**: Using this button, users can **create** and **submit**as many **support tickets** as they want.

**B. Logout**: Using this button, users can logout from their customer support portal dashboard at any time. **Remember**, you can get the logout option, in two different ways. These are:

1. **Use Gutenberg Block**: To get the logout option, you need to add the **Customer Support Portal** to your **WordPress Site** (desired page/post) using the Gutenberg Block. To learn how to add a **Customer Portal** using **Gutenberg Bloc**k, read this [Documentation](https://fluentsupport.com/docs/customize-your-customer-portal/#0-toc-title).
2. **Use Shortcode**: The second way to get the logout option in the **Customer Portal Dashboard** is to add the following **Shortcode** to your **WordPress Site** (desired page/post). To learn more details about adding a **Customer Portal** using **Shortcode**, read this [Documentation](https://fluentsupport.com/docs/shortcodes/).

```
[fluent_support_portal show_logout = yes]
```

**C**.**Status Filter**: Using this, users can filter which tickets they want to see in their dashboard based based on the available ticket stauses (e.g., **All**, **Opened,** or **Closed** tickets).

**D. Product Filter**: Using this dropdown option, users can filter their tickets based on the available **Products**.

**E**. **Tickets Sorting**: With this, users can **Sort** their tickets in **Ascending** or **Descending** order based on **Ticket ID**, **Title**, & **Created** **At** options.

**F**. **Search Bar**: Using this search bar, users can search for any of their desired tickets by putting its title in the box.

**G**. **Conversation**: Under this column, all tickets will be listed.

**H**. **Date**: Under this column, users can see the opening time of their tickets.

**I. Status**: Inside this column, users can see the ticket **statuses** (e.g., **New**, **Active,** and **Closed**) for each ticket.

**J: Tickets Display Dropdown**: Using the option, users can define per page how many tickets they want to see.

**K: Pagination**: Using this arrow option, users can scroll to different pages.

If you have any further questions, concerns, or suggestions, please do not hesitate to contact our [@support team](https://wpmanageninja.com/support-tickets/?utm_source=wpmn&utm_medium=home&utm_campaign=site#/). Thank you.