---
title: Dropbox Integration
description: "**Dropbox** is a cloud storage platform that enables easy file storage, sharing, and seamless access and collaboration across multiple devices. Integrating it with **[Fluent Support](https://fluentsupport.com/)** allows automatic ticket attachment uploads, streamlining workflows. This article guides you through this integration process.…"
url: "https://fluentsupport.com/docs/dropbox-integration/"
updated: "2024-11-11"
category: Integrations
---

# Dropbox Integration

**Dropbox** is a cloud storage platform that enables easy file storage, sharing, and seamless access and collaboration across multiple devices. Integrating it with **[Fluent Support](https://fluentsupport.com/)** allows automatic ticket attachment uploads, streamlining workflows. This article guides you through this integration process.

## Dropbox Integration With Fluent Support

To integrate Fluent Support with Dropbox, follow the steps with screenshots below —

### Create an app in Dropbox

To **create** or Log in to your **Dropbox**, **[click here](https://www.dropbox.com/)**. Then, go to your [**Dropbox Account**](https://www.dropbox.com/) developer section and click the **Create Apps** button to create an app in Dropbox.

![Create an app in Dropbox](https://fluentsupport.com/wp-content/uploads/2024/06/Dropbox-developer-Create-apps-scaled.webp)

In the “**Choose an AP**I” select **Scoped Access** and in the “**Choose the type of access you need**” select **App folder**.
Then, give a name to your app, agree with the **terms and conditions** if you want, and finally click the **Create app** button.

![Create a new app on the DBX Platform popup page](https://fluentsupport.com/wp-content/uploads/2024/06/Create-a-new-app-on-the-DBX-Platform--scaled.webp)

### Configure Dropbox Settings

Your Dropbox App **Settings** page will appear where you must provide an authorized **OAuth2 Redirect URL** and click the **Add** button.

![Dropbox App Settings](https://fluentsupport.com/wp-content/uploads/2024/06/oAuth2-redirect-url-paste-scaled.webp)

To **get this** **OAuth2 Redirect URL**, go to your Fluent Support **Dashboard > Global Settings > File Upload Integration > Dropbox >** **Configure** > copy the **OAuth2 redirect URL.**

![Dropbox Configure option from Fluent Support dashboard](https://fluentsupport.com/wp-content/uploads/2024/06/Fluent-Support-dashboard-global-integration-config-scaled.webp)

![OAuth2 Redirect URL](https://fluentsupport.com/wp-content/uploads/2024/06/Copy-Authorixed-URL-scaled.webp)

### Dropbox App Permissions

Now go to the **Permissions** section of your Dropbox app.
Select these areas **(files.metadata.write, files.content.write, files.content.read, sharing.write, file_requests.write),** and click the **Submit** button.

![Dropbox App Permissions](https://fluentsupport.com/wp-content/uploads/2024/06/Permissions-scaled.webp)

### Obtain App Credentials

To obtain the app’s credentials, copy the **App Key** and **App Secret** from your Dropbox app settings.

![Obtain App Credentials](https://fluentsupport.com/wp-content/uploads/2024/06/Copy-the-Api-Key-API-Secret-scaled.webp)

### Configure Dropbox in Fluent Support

Return to your **Fluent Support Dashboard,** go to **Global Settings,** click the **Configure** under **File Upload Integrations,** and a popup will appear.

![Dropbox Configure option from Fluent Support dashboard](https://fluentsupport.com/wp-content/uploads/2024/06/File-upload-integration-configure.webp)

Then, paste the **App key** & **App Secret** into the **Client ID** & **Client Secret** fields, and click the **Connect to Dropbox** button.

![Client ID, Client Secret and Connect to Dropbox options](https://fluentsupport.com/wp-content/uploads/2024/06/Paste-client-ID-Secret-connect-button-scaled.webp)

This is how you can integrate Dropbox with Fluent Support!
If you have any further questions, concerns, or suggestions, please do not hesitate to contact our [**@support team**](https://wpmanageninja.com/support-tickets/?utm_source=wpmn&utm_medium=home&utm_campaign=site#/). Thank you.