--- title: Google Drive Integration description: "Integrating **Google** **Drive** with the[**Fluent Support**](https://fluentsupport.com/) plugin allows the synchronization of files between the two platforms. This article will guide you through integrating **Google** **Drive** with **Fluent** **Support**. ## Google Drive Integration With Fluent Support To integrate Fluent Support with…" url: "https://fluentsupport.com/docs/google-drive-integration/" updated: "2024-11-11" category: Integrations --- # Google Drive Integration Integrating **Google** **Drive** with the[**Fluent Support**](https://fluentsupport.com/) plugin allows the synchronization of files between the two platforms. This article will guide you through integrating **Google** **Drive** with **Fluent** **Support**. ## Google Drive Integration With Fluent Support To integrate Fluent Support with Google Drive, follow the steps with screenshots below — ### **Accessing Google Cloud Console** First, go to the [**Google Cloud Console**](https://console.cloud.google.com/) and select **APIs & Services.** ![Accessing Google Cloud Console](https://fluentsupport.com/wp-content/uploads/2024/06/Welcome-–-Google-Cloud-console-scaled.webp) ### Creating New Project To get the API, create a new project by clicking the **Create Project**. Or, you can easily select any of your existing projects from the “**Select a Project”** dropdown list by clicking on the **Arrow** **Icon.** ![Select a Project](https://fluentsupport.com/wp-content/uploads/2024/06/Create-project-or-Select-project-scaled.webp) Give a name to your project (location is optional) and press the **CREATE** button. ![Creating New Project](https://fluentsupport.com/wp-content/uploads/2024/06/Create-button-scaled.webp) ### **Enabling Google Drive API** Click on **+ ENABLE APIS AND SERVICES.** ![ENABLE APIS AND SERVICES](https://fluentsupport.com/wp-content/uploads/2024/06/enable-APIs-services-scaled.webp) Select **Google Drive API**. ![Google Drive API](https://fluentsupport.com/wp-content/uploads/2024/06/Google-Drive-API-scaled.webp) Now, click on the **ENABLE** button to activate the Google Drive API. ![Active ENABLE button](https://fluentsupport.com/wp-content/uploads/2024/06/Enable-button.webp) You will see the **CREATE CREDENTIALS** button, click on it. ![CREATE CREDENTIALS button](https://fluentsupport.com/wp-content/uploads/2024/06/Create-credintials-scaled.webp) **Here, you will find five steps that you need to complete. These are**: - Credential Type - OAuth consent screen - Scopes - OAuth Client ID - Your Credentials. - In **Credential Type** select the **User Data** field and press the **Next** button. ![Credential Type](https://fluentsupport.com/wp-content/uploads/2024/06/User-Data.webp) - In the **OAuth Consent Screen**, give an App name, User support email, and Developer email. Once you are done, click the **SAVE AND CONTINUE** button. ![OAuth Consent Screen](https://fluentsupport.com/wp-content/uploads/2024/06/Oath-consent-screen.webp) - As **Scopes** is optional, you can skip it and go to the next step by clicking the **SAVE AND CONTINUE** button. ![Scopes](https://fluentsupport.com/wp-content/uploads/2024/06/Scopes.webp) - In **OAuth Client ID**, - In the Application type select Web Application you can give any name here. - In Authorized Javascript Origins give your domain name without the ‘/’ slash in the last. - In the Authorized redirect URL paste the OAuth2 redirect URL ![OAuth Client ID](https://fluentsupport.com/wp-content/uploads/2024/06/Oath-Client-ID.webp) To **get the authorized redirect URLs** go to the Fluent Support Dashboard and **follow the steps below —** **Global Settings > File Upload Integrations > Google Drive > Configure.** ![Google Drive Configure](https://fluentsupport.com/wp-content/uploads/2024/06/Global-Settings-file-upload-integration-configuration-button-copy.webp) ![Get authorized URL](https://fluentsupport.com/wp-content/uploads/2024/06/Get-Authorized-redirect-URL.webp) - In the **fifth step**, you will find the **Client ID** you can copy. Now click on the **Done** button and the credential will be ready. ![Your Credentials](https://fluentsupport.com/wp-content/uploads/2024/06/Your-Credentials.webp) Now this page will come, go to the **CREDENTIALS** section and click on **Web Client 1** under OAuth 2.0 Client IDs. ![CREDENTIALS & Web Client 1](https://fluentsupport.com/wp-content/uploads/2024/06/Credentials-web-client-id-scaled.webp) After that, the below page will come and you will find the **Client ID** and **Client Secret** here copy these things. ![Client ID and Client Secret](https://fluentsupport.com/wp-content/uploads/2024/06/Client-ID-Client-Secret-scaled.webp) Now, go to the **OAuth Consent Screen** section and click the **PUBLISH APP** button. ![OAuth Consent Screen and PUBLISH APP ](https://fluentsupport.com/wp-content/uploads/2024/06/Publish-APP-scaled.webp) ### **Configure Fluent Support** Go to the **Fluent Support Dashboard >** **Global Settings > Flie Upload Integrations >  Google Drive > Configure**. ![Google Drive Configure option](https://fluentsupport.com/wp-content/uploads/2024/06/Global-Settings-file-upload-integration-configuration-button-copy-1.webp) Paste the **Client ID** & **Client Secret** here. Click on the **Connect to Google Drive** button. ![Connect to Google Drive ](https://fluentsupport.com/wp-content/uploads/2024/06/Configure-Google-Drive-Settings-connect-google-drive-button.webp) Now you have to choose an account for drive upload. ![Choose an account](https://fluentsupport.com/wp-content/uploads/2024/06/Choose-an-account-scaled.webp) Click on **Continue** to complete the drive confirmation process. ![Continue to complete](https://fluentsupport.com/wp-content/uploads/2024/06/Continue-button-scaled.webp) Click on the **Enable** button to end the integration process for Google Drive upload. ![Enable Google Drive](https://fluentsupport.com/wp-content/uploads/2024/06/Enable-button-final-step.webp) ### For Example Here, you can see that a file is uploaded with a ticket reply. ![Example of Uploaded file](https://fluentsupport.com/wp-content/uploads/2024/06/Uploaded-attached-file-with-ticket-reply-scaled.webp) Now, you will find the uploaded file stored in your **Google Drive.** ![Preview of Stored File in Google Drive](https://fluentsupport.com/wp-content/uploads/2024/06/Stored-file-in-Google-Drive-scaled.webp) This is how you can integrate Google Drive with Fluent Support! If you have any further questions, concerns, or suggestions, please do not hesitate to contact our**[@support team](https://wpmanageninja.com/support-tickets/?utm_source=wpmn&utm_medium=home&utm_campaign=site#/)**. Thank you.