---
title: Merge Tickets
description: "**[Fluent Support](https://fluentsupport.com/)** allows you to **Merge** multiple tickets into a single ticket from a single user with all responses included especially to remove the need for separate replies. This article will guide you through the whole process of doing it.…"
url: "https://fluentsupport.com/docs/merge-tickets/"
updated: "2024-11-11"
category: Productivity
---

# Merge Tickets

**[Fluent Support](https://fluentsupport.com/)** allows you to **Merge** multiple tickets into a single ticket from a single user with all responses included especially to remove the need for separate replies. This article will guide you through the whole process of doing it.

## Merge Tickets

To learn how you can **Merge** **Tickets** using **Fluent Support**, follow the steps with the screenshots & GIFs below —

Remember, only those with [**permission**](https://fluentsupport.com/docs/permission-management-for-agents/) can merge tickets. Also, once you merge all tickets, you can’t **Unmerge** them.

First, go to your **Fluent Support** and click on **Tickets.**

![Tickets from Fluent Support dashboard](https://fluentsupport.com/wp-content/uploads/2024/06/Fluent-Support-Ticktes-1.webp)

Now go to your desired ticket section from **My Tickets, All Tickets**, **Unassigned**, or **Bookmarks**.

![All ticket sections](https://fluentsupport.com/wp-content/uploads/2024/06/Choose-ticket-section-1.webp)

Open the specific ticket you want to merge, and click on the **Three dot Icon** next to the mailbox option. Now, select ”**Merge Tickets”** and a popup page will appear on the top.

![Merge Tickets option](https://fluentsupport.com/wp-content/uploads/2024/06/Merge-Tickets.webp)

The popup will display all the tickets opened by a single user under **ID**, **Title**, and **Status** options to merge.

![Display of all merged tickets](https://fluentsupport.com/wp-content/uploads/2024/06/ID-Title-Status.webp)

You can select all the tickets in bulk at once or individually based on your needs.

![Select tickets for bulk actions](https://fluentsupport.com/wp-content/uploads/2024/06/Select-Tickets-drift-video.gif)

Click on and the ticket will be combined with the previous one. Now you can respond to all merged tickets at once with a single response for all inquiries.

![Finally marge desired tickets](https://fluentsupport.com/wp-content/uploads/2024/06/Clicking-Merge.gif)

If you have any further questions, concerns, or suggestions, please do not hesitate to contact our [**@support team**](https://wpmanageninja.com/support-tickets/?utm_source=wpmn&utm_medium=home&utm_campaign=site#/). Thank you.