---
title: Ticket Importer
description: "**[**Fluent Support**](https://fluentsupport.com/)** allows users to effortlessly **Import** their entire **Ticket** database from various platforms (**Awesome Support**, **Support Candy**, **JS Helpdesk**, **Help Scout**, **Freshdesk**, and **Zendesk**) into **Fluent Support**, eliminating the need for transferring manually. This article will guide you through…"
url: "https://fluentsupport.com/docs/ticket-importer/"
updated: "2025-08-25"
category: Ticket Importer
---

# Ticket Importer

**[**Fluent Support**](https://fluentsupport.com/)** allows users to effortlessly **Import** their entire **Ticket** database from various platforms (**Awesome Support**, **Support Candy**, **JS Helpdesk**, **Help Scout**, **Freshdesk**, and **Zendesk**) into **Fluent Support**, eliminating the need for transferring manually. This article will guide you through the whole process of doing it.

## Import Tickets From Other Platforms Into Fluent Support

To learn how to import tickets from other platforms into Fluent Support, follow the steps with screenshots below —

Go to **Settings** or **Global Settings** from the **Fluent Support Dashboard** and click the **Ticket Importer**. Then, you will find all the other plugins for ticket migration.

![All Ticket Importer's options from Global Settings under Fluent Support Dashboard](https://fluentsupport.com/wp-content/uploads/2024/06/Dashboard-Settings-Ticket-Importes-scaled.webp)

Now, select a platform from where you want to import the entire Ticket database and click the **Import Tickets** button.

For example, I selected **Awesome Support** for importing its all tickets into **Fluent Support.**

![Example of Importing Tickets from Awesome Support ](https://fluentsupport.com/wp-content/uploads/2024/06/Awesome-Support-Import-Ticktes-Button-scaled.webp)

Here, you can see all 11 **Tickets** are **Imported** with just one click, and the migration date & time are displayed as well.

Remember, only from the **Awesome Support**, **Support Candy**, and **JS Helpdesk** plugins, you can easily import data just by clicking the**Import Tickets** button, as shown below.

![Preview of Imported Tickets from Awesome Support](https://fluentsupport.com/wp-content/uploads/2024/06/ImportedMigrated-Ticket-Database.webp)

But, to import tickets from the **Help Scout**, **Freshdesk**, and **Zendesk** platforms, you **need to do a few extra configurations**.

**To learn how to import tickets from these platforms, check the articles below —**

1. [**Help Scout Ticket Migration**](https://fluentsupport.com/docs/helpscout-ticket-migrator/)
2. [**Freshdesk (Freshworks) Ticket Migrator**](https://fluentsupport.com/docs/freshdesk-ticket-migrator/)
3. [**Zendesk Ticket Migrator**](https://fluentsupport.com/docs/zendesk-ticket-migrator/)

If you have any further questions, concerns, or suggestions, please do not hesitate to contact our [**@support team**](https://wpmanageninja.com/support-tickets/?utm_source=wpmn&utm_medium=home&utm_campaign=site#/). Thank you.