---
title: Ticket Tags (Custom Tags)
description: "This article will guide you through the process of using the ”**Tags”** feature of **[Fluent Support](https://fluentsupport.com/)** so that you can easily create **Tags** that can help you categorize the tickets and assign certain tags to mark any tickets. ## How To Create Tags To…"
url: "https://fluentsupport.com/docs/ticket-tags-custom-tags/"
updated: "2024-11-11"
category: Productivity
---

# Ticket Tags (Custom Tags)

This article will guide you through the process of using the ”**Tags”** feature of **[Fluent Support](https://fluentsupport.com/)** so that you can easily create **Tags** that can help you categorize the tickets and assign certain tags to mark any tickets.

## How To Create Tags

To learn how to create tags using Fluent Support, follow the steps with the screenshots & GIF below —

Go to your Fluent Support **Dashboard** & click on **Global Settings.**

![Global Settings from Fluent Support Dashboard](https://fluentsupport.com/wp-content/uploads/2024/06/Dashboard-Global-Settings-3-scaled.webp)

Now, go to the **Ticket Tags,** and a ticket tag page will open where you need to click on the **+ Add New** button to create a New Tag.

![Create new tags](https://fluentsupport.com/wp-content/uploads/2024/06/Tickets-Tags-Add-new.webp)

Add a relevant tag **Title** & tag **Description** as shown below, and click on the **Save** button. Your **Ticket** **Tag** will be created.

![Add title & description to your tag](https://fluentsupport.com/wp-content/uploads/2024/06/Add-title-description-save.webp)

Also, you can e**dit/delete** the t**ags** by clicking the **Pencil/Trash** icons on the right-hand side under the **Actions** column.

![Edit or Delete any tag if needed](https://fluentsupport.com/wp-content/uploads/2024/06/Edit-or-Delete-Tags.webp)

For instance, I edited the **Title** from ‘Fluent Support’ to ‘Fluent Support PRO’. Similarly, you can **Edit/Delete** any of your products according to your needs.

![Example of editing or deleting tags](https://fluentsupport.com/wp-content/uploads/2024/06/edit-tags-drift-video.gif)

This way, you can create as many **Ticket Tags**as you want to categorize or organize your tickets!
If you have any further questions, concerns, or suggestions, please do not hesitate to contact our [**@support team**](https://wpmanageninja.com/support-tickets/?utm_source=wpmn&utm_medium=home&utm_campaign=site#/). Thank you.