---
title: Zendesk Ticket Migrator
description: "[**Zendesk**](https://www.zendesk.com/) is a SaaS platform for complete customer service solutions. **Zendesk** users can easily transfer their **tickets** to [**Fluent Support**](https://fluentsupport.com/) through an API. This article will guide you through the process. ## Import Tickets From Zendesk Into Fluent Support To learn how to import…"
url: "https://fluentsupport.com/docs/zendesk-ticket-migrator/"
updated: "2025-05-29"
category: Ticket Importer
---

# Zendesk Ticket Migrator

[**Zendesk**](https://www.zendesk.com/) is a SaaS platform for complete customer service solutions. **Zendesk** users can easily transfer their **tickets** to [**Fluent Support**](https://fluentsupport.com/) through an API. This article will guide you through the process.

## Import Tickets From Zendesk Into Fluent Support

To learn how to import tickets from **Zendesk** into **Fluent Support**, follow the steps with screenshots below —

From the **Fluent Support Dashboard**, go to **Settings** or **Global Settings**, select the **Ticket Importer**, find **Zendesk** for ticket migration, and click **Import Tickets**.

![Ticket migration from Zendesk](https://fluentsupport.com/wp-content/uploads/2024/06/Dashboard-Zendesk-Import-tickets-scaled.webp)

A popup page will appear asking for your **Zendesk Domain, Email Address,** and **API Key.**

![Zendesk Domain, Email Address, and API Key](https://fluentsupport.com/wp-content/uploads/2024/06/Zendesk-Popup-Page-scaled.webp)

To get the **Zendesk Domain** and **API Key,** go to your [**Zendesk**](https://www.zendesk.com/) account. Press the **Settings Icon** from the left sidebar and click the **Go to Admin Center**.

![Zendesk Settings Icon](https://fluentsupport.com/wp-content/uploads/2024/06/Settings-Icon-Go-to-Admin-Center-button-scaled.webp)

From the **Apps and Integration** in the left sidebar, select the **Zendesk API**, agree with the **Zendesk Terms & Conditions,** and click the **Get Started** button to begin.

![Get started to get the Zendesk API](https://fluentsupport.com/wp-content/uploads/2024/06/Apps-Integration-Zendesk-API-Terms-Conditions-Get-started-button-scaled.webp)

On the **Zendesk API** page, you need to enable **Tocken Acess** by clicking the toggle.
Then, press the **Add API token** button and an API will appear. Simply, copy the API and click on the **Save** button.

![Add API token](https://fluentsupport.com/wp-content/uploads/2024/06/Copy-the-API-token.webp)

Also, copy **Zendesk’s Domain URL** from the URL section.

![Zendesk’s Domain URL](https://fluentsupport.com/wp-content/uploads/2024/06/Copy-the-Domain-URL-scaled.webp)

Return to the **Zendesk** popup page from the **Fluent Support Dashboard**.

Paste the **Domain URL,** **Email** (which you used to open your Zendesk account), and **API Key** (copied from your Zendesk account), into the desired fields. Finally, click on the **Import Tickets** button.

![Finally Import Tickets ](https://fluentsupport.com/wp-content/uploads/2024/06/Finally-Import-Tickets-button-1-scaled.webp)

Congratulations, you are now ready to proceed! The importation of tickets will begin, and a notification will be sent once all your tickets have been successfully imported.

Here, you can see all the **Tickets** are **Imported** and the migration date & time are displayed as well.

![Preview of Imported Tickets from Zendesk](https://fluentsupport.com/wp-content/uploads/2024/06/Migrated-tickets.webp)

This is how you can migrate your all tickets from **Zendesk** to **Fluent Support**!
If you have any further questions, concerns, or suggestions, please do not hesitate to contact our [**@support team**](https://wpmanageninja.com/support-tickets/?utm_source=wpmn&utm_medium=home&utm_campaign=site#/). Thank you.