Customer service made fast
Redefining customer support with WordPress
Downloads
Happy businesses
Online Shops
Travel Services
Support Agencies
Course Creators
Digital Agencies
Outsourced IT
Service Providers
Marketing Agencies
A helpdesk system ready for any industry
Designed for support engineers
Fluent Support reinvents Customer Support
for support agents by support agents
Ticketing made simple
Efficient ticket dashboard
Customer support starts with tickets. Get all your tickets in a neat user-friendly dashboard that’s easy to navigate and even easier to learn. Ensure no ticket is left unchecked or unanswered.
Fine tuned advanced filtering
Finding the right ticket needs to be fast and easy. Filter tickets by products, waiting time, customer priority, business inbox, ticket status, and more to deliver the excellent experience your customers deserve.
Brand specific custom tags
Every customer is unique and so are their queries. Identify tickets the way you see fit with custom tags and resolve queries as fast as possible. Manage issues exactly the way you want.
Super fast AJAX loading
Waiting time is the ultimate test for every support team. In Fluent Support, tickets dashboard updates automatically with cutting-edge AJAX loaders, reducing navigation clicks and improving response times for your support team.
Tickets made simple
Efficient ticket dashboard
Customer support starts with tickets. Get all your tickets in a neat user-friendly dashboard that’s easy to navigate and even easier to learn. Ensure no ticket is left unchecked or unanswered.
Fine tuned advanced filtering
Finding the right ticket needs to be fast and easy. Filter tickets by products, waiting time, customer priority, business inbox, ticket status, and more to deliver the excellent experience your customers deserve.
Brand specific custom tags
Every customer is unique and so are their queries. Identify tickets the way you see fit with custom tags and resolve queries as fast as possible. Manage issues exactly the way you want.
Super fast AJAX loading
Waiting time is the ultimate test for every support team. In Fluent Support, tickets dashboard updates automatically with cutting-edge AJAX loaders, reducing navigation clicks and improving response times for your support team.
AI-Powered
Customer Support
AI Generative answer
Generate AI responses, customize prompts or from presets, and choose from best-fit drafts.
One-click summary and tone
Summarize messages quickly for faster replies. Save time and improve response quality as per tone.
Written answer curation
Analyze tone, and fine-tune sentences. Tailor communication to fit each customer’s needs.
Make the switch in minutes
Fluent Support empowers you to effortlessly import tickets. Setup takes less than 5 minutes and you can seamlessly migrate all your customer interactions, history, and inquiries.
5-minute setup
Easy setup in 5 minutes
1-click migration
Easily migrate your support ticket data
save you money?
Hear it from those who matter the most – our customers.
jasondion
jasondion
March 1, 2022
jasondion
Really loving Fluent Support. It works great and is a very low priced option to provide quality support to your customers. I really love how we can read/answer support tickets directly in Slack, too. Their support team is fast and responsive if you have any issues. Great team!
Leokoo
Leokoo
January 20, 2022
Leokoo
As a digital agency owner with a website maintenance business, help desk software is something I’ve been testing and researching on. I needed a good one for both my clients’ needs and my own, and in Fluent Support, I found what I need. Thanks, Jewel and team!
jazzedge
jazzedge
October 26, 2023
jazzedge
Love the plugin. Have been using online systems for years paying annual fees. I like having a self hosted solution that I can tweak and add code to make it work even better for our org. Thanks Fluent and WpmanageNinja.
thebigbanik thebigbanik September 8, 2022
thebigbanik Fluent support is the best helpdesk plugin I have used. I have tried so many in the past but Fluent is so simple to use, very powerfull though. Despite the fact that I used the free version, the DevTeam managed to find out the solution to an issue I had with the greek characters. They investigated the problem for over 2 days and they did find what was the problem. It turned out that I hadn’t enabled a setting in the plugin but as I mentioned, even with the free version they gave me the solution. For simple support functionality is the best plugin. I suppose that the premium version will do so much more if it is needed. Great great plugin.
Nick
hellosite
February 10,2022
Nick
This is a good plugin with good documentation and a good support team. You will find all the features that you need to create your own support portal. WP Manage Ninja is a good company and you will love all their plugins.
A Z ahmedzeidan July 31, 2022
A Z Great product and great support from the team, way better than other SaaS products in the market. deep integration with WooCommerce and other WP functions that are helpful for agents and keeps the workflow efficient.
A support desk built for growth
Products
Not all products are the same. Resolve tickets based on specific products so your bestsellers remain at the top with excellent support.
Inboxes
With separate inboxes, you can stay on top and ensure that no ticket goes unnoticed or unanswered. Never lose a ticket again.
Portals
Make it easy for your customers to reach you with customizable ticket portals. Bring fields and branding specific to your business.
Custom fields
Information is everything for support and custom fields let you gather as much information you need to deliver the best customer experience.
Less friction means happier agents
The unsung heroes of modern businesses deserve a tool that makes their lives better, one ticket at a time.
Automations
Say goodbye to tedious tasks, and let your agents focus on the real challenge – delivering excellent customer support every time.
Saved replies
Save replies for later, save time right now, with unlimited replies you can change on the fly or use as is.
Streamline workflows connecting your favorite tools
Seamlessly Integrate Fluent Support with 20+ tools including top
e-Commerce, membership, CRM, LMS, and Communication platforms.
Effortless business control for maximum output
Free yourself from time-draining tasks like managing your support staff. Fluent Support is packed with all the features your support agents need, giving you time to celebrate success!
Report
Get detailed agent and team reports on the dashboard for efficient monitoring, and intuitive decision making.
Agent Privilege
Set custom permissions for tailored access and optimal agent role management.
Customer History
Get customer details for personalized assistance. Track purchase history for WooCommerce and LMS businesses.
Activity Log
Track Support Agents’ ticket actions with Activity Logs. Filter logs by agents and timeframes for clear insights.
Power usage
Experience streamlined operations, efficient email communication, seamless customer interactions, and much more
Fluent Support triumphs while others lag
While others lag behind, Fluent Support excels, ensuring happy customers every step of the way.
Reasonable Price. Without Complexities.
Budget-friendly helpdesk solution perfect for small businesses and agencies.
Single Site License
$129
$129
1 Domain License
Billed Annually*
10 Business Email Piping
Unlimited Email Parsing
1 Year Plugin Update
1 Year Priority Support
Agency License
$249
$249
5 Domain License
Billed Annually*
50 Business Email Piping
Unlimited Email Parsing
1 Year Plugin Update
1 Year Priority Support
50 Sites License
$399
$399
50 Domain License
Billed Annually*
500 Business Email Piping
Unlimited Email Parsing
1 Year Plugin Update
1 Year Priority Support
Every Fluent Support Pro Plans Includes
You’ve got questions. We’ve got answers.
Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.
Transform your support agents into superheroes with the most affordable WordPress Support plugin.
