Customer service made fast

Redefining customer support with WordPress for

More than 90,000 tickets served on WPManageNinja

Designed for support engineers

Fluent Support reinvents Customer Support
for support agents by support agents

Ticketing made simple

Efficient ticket dashboard

Customer support starts with tickets. Get all your tickets in a neat user-friendly dashboard that’s easy to navigate and even easier to learn. Ensure no ticket is left unchecked or unanswered.

Fine tuned advanced filtering

Finding the right ticket needs to be fast and easy. Filter tickets by products, waiting time, customer priority, business inbox, ticket status, and more to deliver the excellent experience your customers deserve.

Brand specific custom tags

Every customer is unique and so are their queries. Identify tickets the way you see fit with custom tags and resolve queries as fast as possible. Manage issues exactly the way you want.

Super fast AJAX loading

Waiting time is the ultimate test for every support team. In Fluent Support, tickets dashboard updates automatically with cutting-edge AJAX loaders, reducing navigation clicks and improving response times for your support team.

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fluent support ticket management
ticket management fluent support
ticket tags
report and overview fluent support

Tickets made simple

Efficient ticket dashboard

Customer support starts with tickets. Get all your tickets in a neat user-friendly dashboard that’s easy to navigate and even easier to learn. Ensure no ticket is left unchecked or unanswered.

Fluent Support - Efficient ticket dashboard

Fine tuned advanced filtering

Finding the right ticket needs to be fast and easy. Filter tickets by products, waiting time, customer priority, business inbox, ticket status, and more to deliver the excellent experience your customers deserve.

Fluent Support - Fine tuned advanced filtering

Brand specific custom tags

Every customer is unique and so are their queries. Identify tickets the way you see fit with custom tags and resolve queries as fast as possible. Manage issues exactly the way you want.

Fluent Support - Brand specific custom tags

Super fast AJAX loading

Waiting time is the ultimate test for every support team. In Fluent Support, tickets dashboard updates automatically with cutting-edge AJAX loaders, reducing navigation clicks and improving response times for your support team.

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Fluent Support - Super fast AJAX loading

Make the switch in minutes

Fluent Support empowers you to effortlessly import tickets. Setup takes less than 5 minutes and you can seamlessly migrate all your customer interactions, history, and inquiries.

easy business inbox setup in fluent support

5-minute setup

 Easy setup in 5 minutes

easy 1 click migration from other helpdesk plugins to fluent support

1-click migration

Easily migrate your support ticket data

Will Fluent Support
save you money?

Hear it from those who matter the most – our customers.

customer review

jasondion
jasondion March 1, 2022

Really loving Fluent Support. It works great and is a very low priced option to provide quality support to your customers. I really love how we can read/answer support tickets directly in Slack, too. Their support team is fast and responsive if you have any issues. Great team!

customer

Leokoo
Leokoo January 20, 2022

As a digital agency owner with a website maintenance business, help desk software is something I’ve been testing and researching on. I needed a good one for both my clients’ needs and my own, and in Fluent Support, I found what I need. Thanks, Jewel and team!

jazzedge
jazzedge October 26, 2023

Love the plugin. Have been using online systems for years paying annual fees. I like having a self hosted solution that I can tweak and add code to make it work even better for our org. Thanks Fluent and WpmanageNinja.

customer review

thebigbanik
thebigbanik September 8, 2022

Fluent support is the best helpdesk plugin I have used. I have tried so many in the past but Fluent is so simple to use, very powerfull though. Despite the fact that I used the free version, the DevTeam managed to find out the solution to an issue I had with the greek characters. They investigated the problem for over 2 days and they did find what was the problem. It turned out that I hadn’t enabled a setting in the plugin but as I mentioned, even with the free version they gave me the solution. For simple support functionality is the best plugin. I suppose that the premium version will do so much more if it is needed. Great great plugin.

customer review

Nick
hellosite February 10,2022

This is a good plugin with good documentation and a good support team. You will find all the features that you need to create your own support portal. WP Manage Ninja is a good company and you will love all their plugins.

customer

A Z
ahmedzeidan July 31, 2022

Great product and great support from the team, way better than other SaaS products in the market. deep integration with WooCommerce and other WP functions that are helpful for agents and keeps the workflow efficient.

A support desk built for growth

products
business inboxes
portals in fluent support
custom fields

Products

Not all products are the same. Resolve tickets based on specific products so your bestsellers remain at the top with excellent support.

Inboxes

With separate inboxes, you can stay on top and ensure that no ticket goes unnoticed or unanswered. Never lose a ticket again.

Portals

Make it easy for your customers to reach you with customizable ticket portals. Bring fields and branding specific to your business.

Custom fields

Information is everything for support and custom fields let you gather as much information you need to deliver the best customer experience.

Less friction means happier agents

The unsung heroes of modern businesses deserve a tool that makes their lives better, one ticket at a time.

Automations

Say goodbye to tedious tasks, and let your agents focus on the real challenge – delivering excellent customer support every time.

automations

Saved replies

Save replies for later, save time right now, with unlimited replies you can change on the fly or use as is.

saved replies

Streamline workflows connecting your favorite tools

Seamlessly Integrate Fluent Support with 20+ tools including top

e-Commerce, membership, CRM, LMS, and Communication platforms.

Effortless business control for maximum output

Free yourself from time-draining tasks like managing your support staff. Fluent Support is packed with all the features your support agents need, giving you time to celebrate success!

Report

Get detailed agent and team reports on the dashboard for efficient monitoring, and intuitive decision making.

quick stats, ticket stats, todays stats in fluent support

Agent Privilege

Set custom permissions for tailored access and optimal agent role management.

assigned permissions to agents - fluent support

Customer History

Get customer details for personalized assistance. Track purchase history for WooCommerce and LMS businesses.

support tickets notification

Activity Log

Track Support Agents’ ticket actions with Activity Logs. Filter logs by agents and timeframes for clear insights.

activities
auto assign
crm automation
communication apps in fluent support

Power usage 

Experience streamlined operations, efficient email communication, seamless customer interactions, and much more

Automatic Agent Assignment ensures fair ticket distribution, reducing stress for agents and minimizing waiting time for customers.

With FluentCRM integration, convert users into leads. Track support history for comprehensive customer experience with ease

For a flawless customer interaction integrate your favorite communication apps. 

Fluent Support triumphs while others lag

While others lag behind, Fluent Support excels, ensuring happy customers every step of the way.

Reasonable Price. Without Complexities.

Budget-friendly helpdesk solution perfect for small businesses and agencies.

Single Site License

$129

$90

1 Domain License

Billed Annually*

10 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

All Features Included

Agency License

$249

$174

5 Domain License

Billed Annually*

50 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

All Features Included

50 Sites License

$399

$279

50 Domain License

Billed Annually*

500 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

All Features Included

  • Filter and Sort
  • Advanced search
  • File sharing
  • Email notifications
  • Unlimited Tickets
  • Ticket Tags
  • Custom Priorities
  • Email inbox
  • Custom Fields
  • Unlimited Attachment
  • Admin Dashboard
  • Individual reports
  • Agent Management
  • Products
  • Team performance
  • Custom Portal
  • Easy migration
  • Activity logs
  • Integrations (20)
  • Dashboard Widgets
  • Agent Assignment
  • Internal Notes
  • Auto draft save
  • Merge tickets
  • Collision Detection
  • Draft mode
  • Saved Replies
  • Saved Replies
  • Delay Tracking
  • Auto Close
  • Email CC
  • Mobile Responsive
  • Workflows
  • Automatic Agent
  • Incoming Webhook
  • Premium Support
  • Integration (CRM)

You’ve got questions. We’ve got answers.

Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.

Small or big, any kind of business can use Fluent Support to provide fast and efficient support to their customers. Fluent Support is super easy to set up just like installing another WordPress plugin and needs only three steps to configure the plugin’s settings. In five minutes, anyone can deploy a support portal for their business.

No, you don’t need any coding skills to use Fluent Support. You can install and set up Fluent Support just like any other WordPress plugin. With just a few clicks, you can set up the settings and deploy your own support portal in five minutes!

You can use Fluent Support on your client sites by purchasing a 5 sites or 50 sites annual license. Fluent Support can serve your clients in many ways.

  • It’s easy to set up
  • Your client controls all user’s data in his/her servers
  • No limits on users or support agents!
  • No premium add-ons, simple pricing plans for any kind of business.

Besides, you can buy an appropriate license for each client and earn a 20% referral bonus using our affiliate program.

Absolutely not! We made sure the plugin will not affect your site’s performance. We used a cutting-edge JavaScript framework, this single-page application was built to ensure speed and reduce loading time.

Support to Superheroes

Transform your support agents into superheroes with the most affordable WordPress Support plugin.

support super heroes