Help desk that does more, so you need to do less!

Fluent Support promotes growth, reduces effort and fights churn with SaaS quality features neatly tucked into WordPress.

 Ticketing
 Setting up and Migration
Business
Agents
Management
Power Usage
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Ticketing System

Ticket management made simple with a user-friendly interface, powerful filtering and customizable tickets page.

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Tickets

Streamline, prioritize and resolve questions, or simply answer as they come along. You’re in control of how you manage tickets, every step of the way.

Advanced filters

Sorting and filtering with advanced search is a breeze with Fluent Support. Improve response rates and make your agents live a whole lot simpler.

Ticket Status

Ticket status tells you exactly how your support desk looks like. Know exactly who’s waiting and who’s been taken care of at a simple glance.

Ticket tags

Tags let you identify tickets and label them to match your management style. Turn Fluent Support into your own system.

Setup and Migration

What’s there not to love about a simple setup process? We went a little further and made sure you don’t lose your tickets when you start fresh with Fluent Support.

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Easy Setup

Setting up Fluent Support takes less than 5 minutes. From downloading to answering tickets, you’ll be in business before your morning coffee gets brewed.

Easy migration

Starting fresh doesn’t mean starting from scratch. Bring your support tickets from leading help desk platforms and pick up right where you were.

Find your current support desk and get started today.

Migration supported products

Business Perks

Fluent Support can accommodate your whole business. Separate your inboxes, manage tickets based on products, customize your ticket portal, and manage customer information, whether you’re an ecommerce store, software builder or a learning platform.

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Inboxes

Add individual inboxes for every business you have. Say goodbye to confusing tickets piling in the same inbox without hopping tabs. You can add as many inboxes you need, no limits.

Products

Products can be a headache, especially if your store has thousands. Fluent Support lets you create products for mapping tickets. Find out the products customers love (or hate!) right in your reports.

Portal

A customizable ticket portal lets you maintain your branding throughout your website and your support desk. A streamlined customer experience awaits.

Customer Profiles

Knowing who you’re doing business with is beyond necessary. Find all customer information in easily accessible contact profiles, designed to make support tasks simple.

For Teams

Support is all about the team. Enable your teams to go the extra mile with a support desk developed by support people for support people

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Automations

Workflows can be deployed manually or automated. With Fluent Support, repetitive and time consuming tasks will become a thing of the past.

Saved Replies

Fast responses are the only way to win. Saved replies let you answer questions before the customer can even think about the competition.

Collision Detection

No more repetitive messages or confusion. Receive instant notifications when multiple agents enter the same ticket, ensuring clarity on who’s in charge.

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Bookmarks, Notes, Mentions

Power Users

Becoming a power user in Fluent Support gives you the ultimate support desk experience. With advanced functionalities you can take your support desk to the next level.

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Auto-Assign

With WorkFlows you can assign agents to new tickets automatically. No need to search for who’s available. Add agents based on products, work load or any custom tags you want.

CRM Automations

Connect FluentCRM and Fluent Support to get the complete picture of your customer base. Run campaigns and automations using Fluent Support tags in CRM.

Email Piping

Inboxes are essential, but customers rely on Emails just as much. Fluent Support turns all your email queries into tickets, so you can resolve without missing a beat.

Reports

Know exactly which agents are performing, which customers need more care and products that need a ready fix

Agent Permissions

Control your support with custom permissions for every agent. Manage your system exactly the way you want to.

Activity logs

Not everyday is the same for a support team. Activity Logs let you track every action taken by agents in real-time.

Reasonable Price. Without Complexities.

Budget-friendly helpdesk solution perfect for small businesses and agencies.

Single Site License

$129

$103

1 Domain License

Annual License
10 Business Email Piping
Unlimited Email Parsing
1 Year Plugin Update
1 Year Priority Support
All Features Included
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Agency License

$249

$199

5 Domain License

Annual License
50 Business Email Piping
Unlimited Email Parsing
1 Year Plugin Update
1 Year Priority Support
All Features Included
Buy Now

50 Sites License

$399

$319

50 Domain License

Annual License
500 Business Email Piping
Unlimited Email Parsing
1 Year Plugin Update
1 Year Priority Support
All Features Included
Buy Now
  • Filter and Sort
  • Advanced search
  • File sharing
  • Email notifications
  • Unlimited Tickets
  • Ticket Tags
  • Custom Priorities
  • Email inbox
  • Custom Fields
  • Unlimited Attachment
  • Admin Dashboard
  • Individual reports
  • Agent Management
  • Products
  • Team performance
  • Custom Portal
  • Easy migration
  • Activity logs
  • Integrations (20)
  • Dashboard Widgets
  • Agent Assignment
  • Internal Notes
  • Auto draft save
  • Merge tickets
  • Collision Detection
  • Draft mode
  • Saved Replies
  • Delay Tracking
  • Auto Close
  • Email CC
  • Mobile Responsive
  • Workflows
  • Automatic Agent
  • Incoming Webhook
  • Premium Support
  • Integration (CRM)

You’ve got questions. We’ve got answers.

Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.

Small or big, any kind of business can use Fluent Support to provide fast and efficient support to their customers. Fluent Support is super easy to set up just like installing another WordPress plugin and needs only three steps to configure the plugin’s settings. In five minutes, anyone can deploy a support portal for their business.

No, you don’t need any coding skills to use Fluent Support. You can install and set up Fluent Support just like any other WordPress plugin. With just a few clicks, you can set up the settings and deploy your own support portal in five minutes!

You can use Fluent Support on your client sites by purchasing a 5 sites or 50 sites annual license. Fluent Support can serve your clients in many ways.

  • It’s easy to set up
  • Your client controls all user’s data in his/her servers
  • No limits on users or support agents!
  • No premium add-ons, simple pricing plans for any kind of business.

Besides, you can buy an appropriate license for each client and earn a 20% referral bonus using our affiliate program.

Absolutely not! We made sure the plugin will not affect your site’s performance. We used a cutting-edge JavaScript framework, this single-page application was built to ensure speed and reduce loading time.

Support to Superheroes

Transform your support agents into superheroes with the most affordable WordPress helpdesk plugin.

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