Fluent Support Blog
Increase your customer support ability & boost support agents productivity
What is Annual Contract Value (ACV) and How to Calculate It?
Annual Contract Value (ACV) is a key financial metric that…
How to Build a Successful Customer Engagement Center
Customer engagement center (CEC) is a subset of CRM software…
How One Company Resolved Over 100K Tickets Using Fluent Support
Learn how one company resolved over 100K support tickets using…
Top IT Helpdesk Software and Ticketing System in 2025
25+ best ticketing system softwares of 2025 including Fluent Support,…
How to Block a Website on Chrome – All Methods [Complete Guide]
Ever find yourself getting distracted by certain websites when you…
FluentSupport 1.8.7: Introducing a Sleek New UI for Customer Portal
Hey, Fluent Support users! We’re back with another exciting update—Fluent…
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What is the Digital Marketing Strategy that Tracks Users Across the Web?
What is the digital marketing strategy that tracks users across the web? refers to “cross-web tracking” that allows to track…
Best WooCommerce plugins for your eCommerce Store in 2025!
Running an eCommerce store can be challenging, but the right tools can help simplify tasks, enhance customer experience, and increase…
Top 5 Shopify Competitors for Different Business Models 2025
Learn about five Shopify competitors based on features and price to scale different business models for future growth.
Mastering eCommerce With WordPress: Launching Your Store as a Legal Business
Did you know that WordPress powers nearly half of all websites on the internet? That’s right — 43.4 percent of websites…
Shopping Cart Abandonment Rate – How to Reduce It in 2025
Know your Cart Abandonment Rate, uncover why carts are left behind, calculate the metric, and reduce the rates for eCommerce…
Customer Support on Twitter (how to make it work)
The social revolution has brought customers closer to brands than ever before. It’s mandatory for brands to be available for…
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How One Company Resolved Over 100K Tickets Using Fluent Support
Learn how one company resolved over 100K support tickets using…
How to Answer “What Does Customer Service Mean to You?”
Learn how to effectively answer the “What Does Customer Service…
Customer Service Email Subject Lines for St. Patrick’s Day Rush
Learn how to create compelling email subject lines for customer…
Valentine’s Day Customer Appreciation – 5 Simple Ideas [2025]
Use these 5 Valentine’s Day customer appreciation ideas to show…
Professional Valentine’s Day Messages for Clients [2025]
Explore professional Valentine’s Day messages that enhance your business connections…
What is one of the best ways to get reliable information about a product?
What is one of the best ways to get reliable…
Millennials vs Gen Z – Key Differences in Customer Service Expectations
Millennials vs Gen Z have distinct views on customer service…
4 Types of Help Desk Software: Which One to Pick?
Explore the different types of help desk software and find…
5 Intercom Alternatives for Exceptional Customer Support
If you’re exploring Intercom alternatives, this blog is a must-read…
Gmail Alternatives: 3 Best Alternatives to Gmail in 2025
If you’re searching for Gmail alternatives, you can invest your…
Customer Service vs Customer Experience: 5 Key Differences
Customer service vs customer experience—is there any notable difference? Or…
8 Zendesk Alternatives to Scale Customer Support in 2025
Zendesk alternatives that are built to make customer service simple,…
Support to Superheroes
Transform your support agents into superheroes with the most affordable WordPress Support plugin.
