5 Customer Service Workflows for 2023
In the world of business, workflows are the foundation of success. They provide structure…
CRM
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12 Major Customer Service Challenges
What’s the biggest factor that differentiates you from your competitors? If your answer is…
Steps in the CRM Process
CRM or Customer relationship management is one of the crucial divisions in a business….
The Art of Follow Up in Customer Service
Every time a customer contacts your business it’s an opportunity. You’ve probably heard this…
Keys to Building Lasting Customer Relations
Customer relations has been the buzzword for quite a while now. Yet very few…
What is Customer Acquisition Cost and Why it Matters?
Customer acquisition cost or CAC is a business metric similar to churn rate and…
Customer Acquisition Strategies for 2023
Customer acquisition sounds very fancy when you hear it come from sales and marketing…
10 Tips to Make a Website Customers Love
Websites have become a thing that you don’t even think about twice. It takes…
Different Types of Customers for any Business
No two customers are alike. That’s a fact. No matter what the business you…
Support to Superheroes
Transform your support agents into superheroes with the most affordable WordPress helpdesk plugin.
