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Author: Rasel Siddiqe

Hey WordPress folks! Writing for WPManageNinja by day, coding for Data analytics by night! Other than that I'm mostly interested in sci-fi content and deep founded music.
Customer Acquisition Strategy for Startups
e-Commerce Membership Small Business

Customer Acquisition Strategy for Startups

ByRasel Siddiqe August 22, 2023August 22, 2023

90% of startups fail. That’s the consensus about startup success rates. If you’re a…

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5 Customer Service Workflows for 2023
CRM Customer Support e-Commerce

5 Customer Service Workflows for 2023

ByRasel Siddiqe March 22, 2023July 17, 2023

In the world of business, workflows are the foundation of success. They provide structure…

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Best WordPress Knowledge Base Plugins for 2023 [Free tools + Setup Guide]
Customer Support

Best WordPress Knowledge Base Plugins for 2023 [Free tools + Setup Guide]

ByRasel Siddiqe March 13, 2023May 22, 2023

If you want to keep your customer satisfaction high and reduce the stress on…

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What is a Sales Budget and How to Make One!
e-Commerce Small Business

What is a Sales Budget and How to Make One!

ByRasel Siddiqe January 13, 2023January 18, 2023

A sales budget is one of many budgets that you as a manager have…

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Delegating Tasks: Do less to get more done
e-Commerce Small Business

Delegating Tasks: Do less to get more done

ByRasel Siddiqe January 6, 2023January 6, 2023

Task delegation is probably one of the most crucial skills for management positions and…

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WordPress Help Desk or SaaS: Fluent Support vs. Freshdesk
Comparison

WordPress Help Desk or SaaS: Fluent Support vs. Freshdesk

ByRasel Siddiqe December 30, 2022February 2, 2023

Customer support isn’t something you can consider not having, at least not in this…

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What even is a Customer Support Ticket?
Customer Support

What even is a Customer Support Ticket?

ByRasel Siddiqe December 16, 2022April 6, 2023

“Support ticket” is an everyday term in the customer support world. It’s how companies…

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Customer Segmentation Models: How to Create and Use them
e-Commerce Small Business

Customer Segmentation Models: How to Create and Use them

ByRasel Siddiqe December 14, 2022May 15, 2023

Customer segmentation is probably one of the most widely known concepts of business management….

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Difference between Sales and Customer Service
Customer Support e-Commerce Small Business

Difference between Sales and Customer Service

ByRasel Siddiqe December 6, 2022December 6, 2022

Customer service and sales are two of the most common aspects of a business….

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12 Major Customer Service Challenges
CRM Customer Support e-Commerce

12 Major Customer Service Challenges

ByRasel Siddiqe December 2, 2022July 4, 2023

What’s the biggest factor that differentiates you from your competitors?  If your answer is…

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