Customer Acquisition Strategy for Startups
90% of startups fail. That’s the consensus about startup success rates. If you’re a…
5 Customer Service Workflows for 2023
In the world of business, workflows are the foundation of success. They provide structure…
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Best WordPress Knowledge Base Plugins for 2023 [Free tools + Setup Guide]
If you want to keep your customer satisfaction high and reduce the stress on…
What is a Sales Budget and How to Make One!
A sales budget is one of many budgets that you as a manager have…
Delegating Tasks: Do less to get more done
Task delegation is probably one of the most crucial skills for management positions and…
WordPress Help Desk or SaaS: Fluent Support vs. Freshdesk
Customer support isn’t something you can consider not having, at least not in this…
What even is a Customer Support Ticket?
“Support ticket” is an everyday term in the customer support world. It’s how companies…
Customer Segmentation Models: How to Create and Use them
Customer segmentation is probably one of the most widely known concepts of business management….
Difference between Sales and Customer Service
Customer service and sales are two of the most common aspects of a business….
12 Major Customer Service Challenges
What’s the biggest factor that differentiates you from your competitors? If your answer is…