Customer Support made fast
A dominant support platform for resolving customer queries right inside WordPress.
Downloads
Happy businesses
For any industry, for every support team
Fluent Support is a simple helpdesk management system for anyone answering customer queries — from online store owners to tech support.
Online Shops
Support Agencies
Digital Agencies
Service Providers
Travel Services
Outsourced IT
Course Creators
Marketing Agency
Simple ticketing <System/>, powerful support
Ready. Set. Support.
Getting started with Fluent Support is quick and easy (no complex onboarding). Install, configure, and get your support system running with some basic clicks. Well, no wrestling with the setup, just jump right into support.
Your channels, your way
Create a connected experience for your customers. Receive all your tickets directly through your customer support portal and/or email. Just a seamless way to stay in touch and support smarter.
Where support begins
Customer support starts with tickets. View and manage all your support requests from one clean, organized dashboard. It’s easy to navigate, quick to learn, and helps you respond without missing a single ticket.
Only the essentials
Organize your inbox with the advanced filtering options. Add filters to narrow down contacts based on priority, responses, status, and more. It’s fast, flexible, and helps you find exactly what you need — when you need it.
Not your average reply box
Reply with clarity, speed, and precision. Use internal notes, attach files, insert shortcodes, apply templates, and more — everything is built to help your team respond faster and ensure your customers feel heard.
Simple ticketing <system/>, powerful support
Ready. Set. Support.
Getting started with Fluent Support is quick and easy (no complex onboarding). Install, configure, and get your support system running with some basic clicks. Well, no wrestling with the setup, just jump right into support.
Your channels, your way
Create a connected experience for your customers. Receive all your tickets directly through your customer support portal and/or email. Just a seamless way to stay in touch and support smarter.
Where support begins
Customer support starts with tickets. View and manage all your support requests from one clean, organized dashboard. It’s easy to navigate, quick to learn, and helps you respond without missing a single ticket.
Only the essentials
Organize your inbox with the advanced filtering options. Add filters to narrow down contacts based on priority, responses, status, and more. It’s fast, flexible, and helps you find exactly what you need — when you need it.
Not your average reply box
Reply with clarity, speed, and precision. Use internal notes, attach files, insert shortcodes, apply templates, and more — everything is built to help your team respond faster and ensure your customers feel heard.
AI-Powered
Customer Support
Essential tools, ready to connect
Integrate with top e-commerce, CRM, LMS, and membership tools. Connect with Slack, Telegram, Discord, and WhatsApp.
Hear it from those
who matter the most
–our customers
We’re proud to support thousands of teams — and they’re proud to share their experience. Here’s a glimpse of what our customers are saying, straight from their own words and screens.
“Great product from highest quality products developer”
Fluent Support is great. If you use Fluent Forms and Fluent CRM like me, then this is the obvious choice.
This is quite new plugin so I am sure will be grow in the funcionalities in the future.
I am old WordPress user and from my perpective I have trust only small range of WordPress devs.
WP Manage Ninja team is one of the best for me.
Their products always have highest code quality. Their products are fast and stable – never had any issue with it on production sites.
Keep the high level guys!
“BEST SUPPORT PLUGIN”
FluentSupport is the ultimate tool for streamlining customer support in the most efficient and user-friendly way possible. Whether you’re dealing with a handful of tickets or hundreds, FluentSupport makes it easy to manage, track, and resolve every customer inquiry. Its intuitive interface allows for smooth communication with your clients, while its powerful features—like custom ticket fields, conditional logic, and seamless integrations with other tools—ensure you never miss an important request. It’s more than just a support system; it’s a vital extension of your business that enhances client satisfaction, boosts productivity, and simplifies your workflow. Every support team needs this tool to stay ahead and deliver exceptional service, and FluentSupport brings this vision to life with style and efficiency.
“Perfect”
I wanted to use Fluent Support to capture the user’s concerns as tickets and have my team review it as any other ticketing system, but wordpress based and cost effective. The ticket creation form seemed to be limiting the user experience so I used Fluent Forms and integrated it with Fluent Support. I needed some support while doing this and the team was very helpful. Looking forward to use more of their products in my workflow 🙂
Great plugin and outstanding support
Fluent support is the best helpdesk plugin I have used. I have tried so many in the past but Fluent is so simple to use, very powerfull though. Despite the fact that I used the free version, the DevTeam managed to find out the solution to an issue I had with the greek characters. They investigated the problem for over 2 days and they did find what was the problem. It turned out that I hadn’t enabled a setting in the plugin but as I mentioned, even with the free version they gave me the solution. For simple support functionality is the best plugin. I suppose that the premium version will do so much more if it is needed. Great great plugin.
“Look no further… “
Fluent support has allowed our business to be far more organised without having to delve outside of our WordPress Ecosystem. We purchased a lifetime license without hesitation when it was released and have not looked back since!
When it comes to solutions the team at WP Ninja keeps on developing outstanding products. They canvas the competition and simply produce something that is far superior, cost-effective, and constantly evolving. They listen to their customer and implement the features we ask for (within reason of course).
Keep up the amazing work!
A helpdesk built for growth
Products
Sort tickets by product to stay organized, efficient, and always in control. Yes, every product deserves its own support flow.
Inboxes
Create separate inboxes for different teams, brands, or departments. So, each ticket lands where it should, and ensures each query gets a response.
Gutenberg block
Add a ticket portal on site that fits your needs. Let customers reach out easily with the right fields, labels, and obviously good experiences.
Custom fields
Collect the exact information you need with custom fields so your team has the full context to offer faster, more personalized support.
Automations
Automate repetitive tasks with custom workflows — from ticket tagging to team assignments, even when you’re not around.
Saved replies
Respond in seconds with saved replies. Use pre-written answers, edit or personalize them anytime to respond and keep up your speedy support.
A helpdesk built for growth
Products
Sort tickets by product to stay organized, efficient, and always in control. Yes, every product deserves its own support flow.
Inboxes
Create separate inboxes for different teams, brands, or departments. So, each ticket lands where it should, and ensures each query gets a response.
Gutenberg block
Add a ticket portal on site that fits your needs. Let customers reach out easily with the right fields, labels, and obviously good experiences.
Custom fields
Collect the exact information you need with custom fields so your team has the full context to offer faster, more personalized support.
Automations
Automate repetitive tasks with custom workflows — from ticket tagging to team assignments, even when you’re not around.
Saved replies
Respond in seconds with saved replies. Use pre-written answers, edit or personalize them anytime to respond and keep up your speedy support.
Minimum effort, maximum control
Support gets easier when you’re in control. Know what’s happening, who’s doing what, and where to take action (instantly).
Report
Get detailed agent and team reports on the dashboard for efficient monitoring, and intuitive decision making.
Agent Privilege
Set custom permissions for tailored access and optimal agent role management.
Customer History
Get customer details for personalized assistance. Track purchase history for e-commerce and membership businesses.
Activity Log
Track Support Agents’ ticket actions with Activity Logs. Filter logs by agents and time frames for clear insights.
Make the switch in minutes
Done with messy helpdesk? Take your support timeline with you and move on to a smarter solution.
1-click migration
Seamlessly transfer your entire support conversation. No complex steps, no lost data. Just a smooth transition to Fluent Support.
Power usage
Unlock the full potential of Fluent Support with REST APIs, Webhooks & Classes, also notification apps — and flex like a real power user.
Use Fluent Support’s REST API to create tickets remotely, sync data across headless system (custom app), design custom workflows, connect with third-party tools, and more.
Fluent Support’s extensive webhooks library lets you fetch data with third-party tools and build advanced features with helper classes, utility functions.
Agents get notified on popular messaging platform like Telegram, Slack, or Discord the moment a ticket/message drops in.
Fair pricing, exceptional value
No hidden fees, no growth tax, and no unwanted surprises. All-inclusive pricing plans, no matter the business size. Pick the one that fits your team.
Single Site License
$129
$103
/yr1 Domain License
Billed Annually*
10 Business Email Piping
Unlimited Email Parsing
1 Year Plugin Update
1 Year Priority Support
Agency License
$249
$199
/yr5 Domain License
Billed Annually*
50 Business Email Piping
Unlimited Email Parsing
1 Year Plugin Update
1 Year Priority Support
50 Sites License
$399
$319
/yr50 Domain License
Billed Annually*
500 Business Email Piping
Unlimited Email Parsing
1 Year Plugin Update
1 Year Priority Support
Every Fluent Support Pro Plans Includes
Ticket Management
User Experience & Accessibility
Communication & Support
Agent Productivity
Analytics & Reporting
Automation & Power Usage
Security & Compliance
You’ve got questions. We’ve got answers.
Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.