Try AI-Enhanced Helpdesk

Boosts Agent Productivity

Improve your support by 64% with the power of AI.

Get faster responses, personalization, and better understanding−driving customer trust and cost savings.

Transform Your Support Experience

Use AI for customer support to make every interaction better and faster.
See how our ticketing system can rapidly boost your customer service.

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Ticket summary

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Customer sentiment

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AI-Generated reply

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Ticket fine tuning

58%

Leaders believe that using AI for support would build customer trust.

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60%

Support leaders expect to lower support costs in the next five years by using AI.

73%

Customers believe AI will improve service quality.

53%

Customers think generative AI will help companies serve them better.

60%

Support leaders say they are most excited about faster response times with AI.

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62%

Support specialists think AI can help them understand customers better.

84%

Customer service pros who use AI say it will make responding to customer questions easier by 2024.

34%

Newer and less skilled agents see a big boost on ticket solving using AI.

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AI Improves Customer Support

AI can help you to provide faster, better and consistent support

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Individual efficiency

Support agents’ productivity and efficiency will improve with AI and help for the best decision-making.

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Team consistency

The entire support team can stay aligned and perform in a unified and consistent manner to maintain brand tone.

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Brand value

Consistent, fast and personalized support to build positive perception of your brand to make loyal customer.

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Develop a Customer-First Helpdesk with OpenAI

Available AI Models

Choose from a range of OpenAI models to fit your needs perfectly.

GPT-4o

GPT-4o mini

GPT-4

GPT-4 Turbo

GPT-3.5 Turbo


Reasonable Price. Without Complexities.

Budget-friendly helpdesk solution perfect for small businesses and agencies.

Single Site License

$129

$77

/yr
1 Domain License

Billed Annually*

10 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

Best Value

Agency License

$249

$149

/yr
5 Domain License

Billed Annually*

50 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

50 Sites License

$399

$239

/yr
50 Domain License

Billed Annually*

500 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

*All payment transactions are handled by WPManageNinja

Every Fluent Support Pro Plans Includes

Ticket Management

  • Filter and Sort
  • Advanced Search
  • File Sharing
  • Unlimited Tickets
  • Ticket Tags
  • Custom Priorities
  • Email Inbox
  • Ticket Bookmark
  • Merge Tickets
  • Collision Detection
  • Draft Mode
  • Auto Draft Save
  • Silent Close
  • Saved Replies
  • Delay Tracking
  • Auto Close
  • Email CC

User Experience & Accessibility

  • Custom Fields
  • Custom Registration Fields
  • Custom Portal
  • Mobile Responsive
  • Gutenberg Block Editor
  • Unlimited Attachment

Communication & Notifications

  • Email Notifications
  • Agent Signature
  • Premium Support

Agent Productivity

  • AI-Powered
  • Agent Management
  • Ticket Handover
  • Dynamic Shortcode
  • Internal Notes
  • Auto Agent Assign
  • Ticket Auto Close

Analytics & Reporting

  • Team Performance
  • Individual Reports
  • Daily Activity Trends
  • Dashboard Widgets
  • Activity Logs
  • AI Activity Log

Automation & Power Usage

  • Workflows
  • Rest API
  • Incoming Webhook
  • Integrations (20+)

Security & Compliance

  • Email Verification
  • Two-Factor Authentication

Hear From Users

Hear it from those who matter the most – our customers

customer review

jasondion
jasondion March 1, 2022

Really loving Fluent Support. It works great and is a very low priced option to provide quality support to your customers. I really love how we can read/answer support tickets directly in Slack, too. Their support team is fast and responsive if you have any issues. Great team!

customer

Leokoo
Leokoo January 20, 2022

As a digital agency owner with a website maintenance business, help desk software is something I’ve been testing and researching on. I needed a good one for both my clients’ needs and my own, and in Fluent Support, I found what I need. Thanks, Jewel and team!

jazzedge
jazzedge October 26, 2023

Love the plugin. Have been using online systems for years paying annual fees. I like having a self hosted solution that I can tweak and add code to make it work even better for our org. Thanks Fluent and WpmanageNinja.

customer review

thebigbanik
thebigbanik September 8, 2022

Fluent support is the best helpdesk plugin I have used. I have tried so many in the past but Fluent is so simple to use, very powerfull though. Despite the fact that I used the free version, the DevTeam managed to find out the solution to an issue I had with the greek characters. They investigated the problem for over 2 days and they did find what was the problem. It turned out that I hadn’t enabled a setting in the plugin but as I mentioned, even with the free version they gave me the solution. For simple support functionality is the best plugin. I suppose that the premium version will do so much more if it is needed. Great great plugin.

customer review

Nick
hellosite February 10,2022

This is a good plugin with good documentation and a good support team. You will find all the features that you need to create your own support portal. WP Manage Ninja is a good company and you will love all their plugins.

customer

A Z
ahmedzeidan July 31, 2022

Great product and great support from the team, way better than other SaaS products in the market. deep integration with WooCommerce and other WP functions that are helpful for agents and keeps the workflow efficient.

You’ve got questions?
We’ve got answers.

Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.

  • It’s easy to set up
  • Your client controls all user’s data in his/her servers
  • No limits on users or support agents!
  • No premium add-ons, simple pricing plans for any kind of business.