Our AI-Powered Customer Support

Boosts Your Agents’ Productivity

Empower your team with the power of AI that delivers exceptional customer support every time.

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Transform Your Support Experience

Upgrade your support with AI that makes every interaction better and faster.
See how our tools can change your customer service game.

Ticket summary

Quickly view all queries of a ticket in one place. Get a clear snapshot to solve issues faster.

Customer sentiment

See how customers feel from the messages. Adjust responses to improve their experience.

AI-generated reply

Instant, accurate replies from AI. Enhance response speed and consistency effortlessly.

Ticket fine tuning

Easily edit and refine AI-generated responses for perfect accuracy and clarity.

Available AI Models

Choose from a range of advanced AI models to fit your needs perfectly.

GPT-4o

GPT-4o mini

GPT-4

GPT-4 Turbo

GPT-3.5 Turbo

You’ve got questions
We’ve got answers

Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.

OpenAI in Fluent Support boosts Fast Response Time (FRT) and agent productivity by handling repetitive tasks like summarizing messages and analyzing tone. Also, it can generate accurate responses and streamline workflows. So, the features allow agents to focus on solving more complicated problems and providing better support.

Small or big, any kind of business can use Fluent Support to provide fast and efficient support to their customers. Fluent Support is super easy to set up just like installing another WordPress plugin and needs only three steps to configure the plugin’s settings. In five minutes, anyone can deploy a support portal for their business.

No, you don’t need any coding skills to use Fluent Support. You can install and set up Fluent Support just like any other WordPress plugin. With just a few clicks, you can set up the settings and deploy your own support portal in five minutes!

You can use Fluent Support on your client sites by purchasing a 5 sites or 50 sites annual license. Fluent Support can serve your clients in many ways.

  • It’s easy to set up
  • Your client controls all user’s data in his/her servers
  • No limits on users or support agents!
  • No premium add-ons, simple pricing plans for any kind of business.

Besides, you can buy an appropriate license for each client and earn a 20% referral bonus using our affiliate program.

Absolutely not! We made sure the plugin will not affect your site’s performance. We used a cutting-edge JavaScript framework, this single-page application was built to ensure speed and reduce loading time.