Workflows & Automations

A Workflow is a sequence of tasks that is triggered either manually or automatically using certain triggers and conditions. Fluent Support has its own workflow system that you can create from the Workflows tab.

On the Workflows, click the Add New WorkFlow button to create a new Workflow.

Fluent Support automation
Add New Workflow

There are two types of Workflow in Fluent Support – Manual and Automatic.

Please check our detailed documentation here on how to create –