Easy Digital Downloads(EDD) is a platform where you can easily sell products on your WordPress website. Fluent Support offers EDD integration to provide an overview of the Purchase history of any user.
You don’t have to do any integration yourself, it will occur automatically if you have the Easy Digital Downloads (EDD) plugin already installed on your site.
This means when a user purchases any WordPress Product via EDD. Then the purchase details of those products will be displayed on the Ticket Entries page of Fluent Support. This includes the Product Name, Purchase status & Product Price.
When a Support Agent clicks on the Eye icon next to the Product price, he/she can view the user’s EDD purchase page if the agent already has an EDD account. This is how EDD integration with Fluent Support works.