WooCommerce Integration

WooCommerce is a customizable, open-source eCommerce platform built on WordPress. Fluent Support offers WooCommerce Integration that gives you an outline of the Purchase history of any user.

You don’t have to do any integration yourself, it will occur automatically if you have the Woocommerce plugin already installed on your site.

The way it works is that when a user purchases any product from WooCommerce. Then all the details of those products will be displayed on the Ticket Entries page. This includes the Product Name, Payment Status, and Price.

WooCommerce Purchases
WooCommerce Purchases

When a Support Agent clicks on the Eye icon next to the Product price, he/she can view the customer’s WooCommerce purchase page.

This is how the WooCommerce integration with Fluent Support works.