Agent Specific Tickets (My Tickets)

Fluent Support provides a helpful feature which is My Tickets, where you can view & filter tickets that are curated for you. Let’s go through this tutorial to learn how this feature works in Fluent Support

The first steps is to go to your Fluent Support dashboard & click on My Tickets from the Tickets section. This will take you to a page where a list of all your tickets will appear.

Fluent Support

You can also Filter, Sort, and Search all your tickets if you need to. And this feature works in the same way as in All Tickets. To learn more about how this works, check this documentation.