Documentation
Let’s Find what You are Looking for!
Productivity
- Ticket Tags (Custom Tags)
- Templated (Saved) Replies
- Filtering, Sorting & Searching Tickets
- Agent Specific Tickets (My Tickets)
- Internal Notes
- Bulk Action in Tickets
- Creating Ticket on Behalf of Customer
- Custom Fields
- Outgoing Webhook
- Merge Tickets
- Bookmarks
- Shortcodes
- Split Reply in New Tickets
- Frontend Agent Portal
- Automatic Ticket Closing
- Close Ticket Silently
- Advanced Filter Fluent Support
- Add More Attachments Type