Connect and Respond with Telegram
Setup your own Telegram Bot connected with Fluent Support’s ticket system for instant notifications and adding responses with message replies.
Keep track of tickets with Telegram notifications
Instantly get notified in Telegram chat.
Whenever a ticket is created, replied to or closed.
Add Responses
Signed out of your support account? No problem. Respond to tickets without delay by adding replies to the bot channel chat box. Don’t worry! Your customers will receive the responses on their ticket page instantly, without the need to refresh.
Instant Notifications
Get instant notification messages with the Telegram bot as soon as a customer submits a ticket or query. keeping you connected seamlessly even when you are logged into your Support Dashboard. You can also customize which events will trigger notifications from the Fluent Supports notifications settings.
Redirect to Dashboard
Access specific tickets directly from the notification messages sent via Telegram. There is no need to search and find tickets separately in your dashboard. Just click on the link provided in the notification message and it’ll take you directly to the particular ticket in Fluent Support.
Customized Events
Customizing when the notifications will be sent is super easy. Choose from a preset list of events to set which events will trigger a Telegram notification message. Select whether notification should be sent on ticket close, submission or customer response from Fluent Support notification settings.
Streamline workflows connecting your favorite tools
Seamlessly Integrate Fluent Support with 20+ tools including top
e-Commerce, membership, CRM, LMS, and Communication platforms.
Reasonable Price. Without Complexities.
Budget-friendly helpdesk solution perfect for small businesses and agencies.
Single Site License
$129
$77
/yr1 Domain License
Billed Annually*
10 Business Email Piping
Unlimited Email Parsing
1 Year Plugin Update
1 Year Priority Support
Agency License
$249
$149
/yr5 Domain License
Billed Annually*
50 Business Email Piping
Unlimited Email Parsing
1 Year Plugin Update
1 Year Priority Support
50 Sites License
$399
$239
/yr50 Domain License
Billed Annually*
500 Business Email Piping
Unlimited Email Parsing
1 Year Plugin Update
1 Year Priority Support
Every Fluent Support Pro Plans Includes
Ticket Management
User Experience & Accessibility
Communication & Notifications
Agent Productivity
Analytics & Reporting
Automation & Power Usage
Security & Compliance
You’ve got questions. We’ve got answers.
Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.
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