Connect and Respond with Telegram

Setup your own Telegram Bot connected with Fluent Support’s ticket system for instant notifications and adding responses with message replies.

Telegram Integration with Fluent Support

Keep track of tickets with Telegram notifications

Instantly get notified in Telegram chat.
Whenever a ticket is created, replied to or closed.

Add Responses - Telegram Integration - Fluent Support

Add Responses 

Signed out of your support account? No problem. Respond to tickets without delay by adding replies to the bot channel chat box. Don’t worry! Your customers will receive the responses on their ticket page instantly, without the need to refresh.

Instant Notifications

Get instant notification messages with the Telegram bot as soon as a customer submits a ticket or query. keeping you connected seamlessly even when you are logged into your Support Dashboard. You can also customize which events will trigger notifications from the Fluent Supports notifications settings.

Instant Notifications - Telegram Integration - Fluent Support
Redirect to Dashboard - Telegram Integration - Fluent Support

Redirect to Dashboard

Access specific tickets directly from the notification messages sent via Telegram. There is no need to search and find tickets separately in your dashboard. Just click on the link provided in the notification message and it’ll take you directly to the particular ticket in Fluent Support.

Customized Events

Customizing when the notifications will be sent is super easy. Choose from a preset list of events to set which events will trigger a Telegram notification message. Select whether notification should be sent on ticket close, submission or customer response from Fluent Support notification settings.

Customized Events - Telegram Integration - Fluent Support
Get the Full Power of Fluent Suite

Streamline workflows connecting your favorite tools

Seamlessly Integrate Fluent Support with 20+ tools including top

e-Commerce, membership, CRM, LMS, and Communication platforms.

Reasonable Price. Without Complexities.

Budget-friendly helpdesk solution perfect for small businesses and agencies.

Single Site License



1 Domain License

Billed Annually*

10 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

All Features Included

Agency License



5 Domain License

Billed Annually*

50 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

All Features Included

50 Sites License



50 Domain License

Billed Annually*

500 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

All Features Included

  • Filter and Sort
  • Advanced search
  • File sharing
  • Email notifications
  • Unlimited Tickets
  • Ticket Tags
  • Custom Priorities
  • Email inbox
  • Custom Fields
  • Unlimited Attachment
  • Admin Dashboard
  • Individual reports
  • Agent Management
  • Products
  • Team performance
  • Custom Portal
  • Easy migration
  • Activity logs
  • Integrations (20)
  • Dashboard Widgets
  • Agent Assignment
  • Internal Notes
  • Auto draft save
  • Merge tickets
  • Collision Detection
  • Draft mode
  • Saved Replies
  • Saved Replies
  • Delay Tracking
  • Auto Close
  • Email CC
  • Mobile Responsive
  • Workflows
  • Automatic Agent
  • Incoming Webhook
  • Premium Support
  • Integration (CRM)

You’ve got questions. We’ve got answers.

Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.

Small or big, any kind of business can use Fluent Support to provide fast and efficient support to their customers. Fluent Support is super easy to set up just like installing another WordPress plugin and needs only three steps to configure the plugin’s settings. In five minutes, anyone can deploy a support portal for their business.

No, you don’t need any coding skills to use Fluent Support. You can install and set up Fluent Support just like any other WordPress plugin. With just a few clicks, you can set up the settings and deploy your own support portal in five minutes!

You can use Fluent Support on your client sites by purchasing a 5 sites or 50 sites annual license. Fluent Support can serve your clients in many ways.

  • It’s easy to set up
  • Your client controls all user’s data in his/her servers
  • No limits on users or support agents!
  • No premium add-ons, simple pricing plans for any kind of business.

Besides, you can buy an appropriate license for each client and earn a 20% referral bonus using our affiliate program.

Absolutely not! We made sure the plugin will not affect your site’s performance. We used a cutting-edge JavaScript framework, this single-page application was built to ensure speed and reduce loading time.

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