Keep track of tickets with Telegram notifications
Instantly get notified in Telegram chat.
Whenever a ticket is created, replied to or closed.
Signed out of your support account? No problem. Respond to tickets without delay by adding replies to the bot channels chat box. Don’t worry! Your customers will receive the responses in their tickets page instantly, without the need to refresh.
Get instant notification messages with Telegram bot as soon as a customer submits a ticket or query. keeping you connected seamlessly even when you are logged into your Support Dashboard. You can also customize which events will trigger notifications from Fluent Supports notifications settings.
Redirect to Dashboard
Access specific tickets directly from the notification messages sent in Telegram. No need to search and find tickets separately in your dashboard. Just click on the link provided in the notification message and it’ll take you directly to the particular ticket in Fluent Support.
Customizing when the notifications will be sent is super easy. Choose from a preset list of events to set which events will trigger a Telegram notification message. Select whether notification should be sent on ticket close, submission or customer response from Fluent Support notification settings.
Connect your favorite tools
Fluent Support smoothly integrates with popular e-commerce, membership, CRM, and LMS apps. Respond to customers faster with Telegram, Slack, WhatsApp and Discord.
Reasonable Price. Without complexities.
Low-cost support solution for Small Businesses and Agencies
*One time purchase
Frequently asked questions
Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.