Stay notified and respond instantly with Slack
Connect your Slack support channel directly to Fluent Support’s ticket system for instant notifications and adding responses with Slack’s thread reply.
Keep track of tickets inside Slack
Instantly get ticket notifications on your Slack channel
Get instant notification messages in your Slack channel as soon as a customer submits a ticket. Letting you stay connected even when you are not logged into your Support Dashboard. You can customize which events will trigger notifications as well from Fluent Supports notifications settings.
Not logged in to your support account? No problem. Add responses to tickets by adding replies to the notification thread created in your channel. Don’t worry! Your customers are going to receive the responses in their tickets page instantly without having to refresh.
Redirect to Dashboard
Access specific tickets directly from the notifications you receive on Slack. No need to search and find tickets separately in your dashboard. Just click on the link provided in the notification message and it’ll take you directly to the particular ticket in Fluent Support.
Customizing when the notifications will be sent is super easy. Choose from a preset list of events to set which events will trigger a Slack notification message. Select wether notification should be sent on ticket close, submission or customer response from Fluent Support notification settings.
Connect your favorite tools
Fluent Support smoothly integrates with popular e-commerce, membership, CRM, and LMS apps. Respond to customers faster with Telegram, Slack, and Discord.
Reasonable Price. Without complexities.
Low-cost support solution for Small Businesses and Agencies
*One time purchase
Frequently asked questions
Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.