About Us

WPManageNinja-Team

Fluent Support: Objectives and Vision – the full story!

We at WPManageNinja believe support should not be difficult to ask for or offer. With that belief, our support people work relentlessly to make using our products a delight. In the middle of 2020, it became apparent that our existing support system was no longer a viable option. We needed something more powerful and efficient. After using a couple of support solutions it was clear, if you want something done right, you have to do it yourself.

Without delay our Ninja Developers jumped into action, to build a sophisticated support solution for our support team. Combined with first-hand user insight from our support heroes and unmatched development experience of our developers, we were able to create the support solution we needed.

Fast forward to 2021 and that backend solution for our support team became the framework for what we call Fluent Support. The fastest and most responsive support plugin on WordPress.

After more than a year-long development phase, in-house application, and beta-testing, we can say Fluent Support is a standalone solution to every kind of support need. Come explore our take on how support solutions should be. We believe you’ll see and feel the effort and expert hours spent in developing this plugin.

Consider it as an opportunity for small businesses looking to start their own support portal, and a treat for the support heroes that make customers happy.

All features at a glance

Fluent Support brings all the essential features in one pack to make your support system more customer-focused.

  • Unlimited support agents
  • Unlimited tickets
  • Customize email notification
  • Product-based Agents
  • Custom Fields
  • Advanced Filtering
  • Collision Detection
  • Saved Replies
  • Reply via Slack and Telegram
  • Create Tickets from Emails
  • Workflow Automation
  • Reply Templates
  • Guest Ticket
  • Sorting tickets
  • Bulk Actions
  • Collision Detection
  • Bulk ticket reply
  • Priority management
  • See activity logs
  • Performance report
  • Internal notes
  • Admin Dashboard & Reporting
  • Automatic Agent Assignment
  • Tagging

Streamline workflows connecting your favorite tools

Seamlessly Integrate Fluent Support with 20+ tools including top

e-Commerce, membership, CRM, LMS, and Communication platforms.

Support to Superheroes

Transform your support agents into superheroes with the most affordable WordPress helpdesk plugin.

support super heroes