Helpdesk Solution for Every Industry

Designed to meet the unique support needs of any industry, from initial sale to long-term customer relationship.

Buy Fluent Support
Helpdesk solution

Get the Best Helpdesk System 

No matter what you sell, Fluent Support gives you the tools to manage customer support on scale. Whatever your industry is.

Software & Services

Handle onboarding queries, bug reports, feature requests, and technical troubleshooting.

Healthcare FS

Healthcare

Answer patient inquiries, schedule appointments, and manage insurance or billing questions.

E-commerce & Retail

Manage product inquiries, delivery issues, refunds, or view the purchase history of customers.

E-commerce retail
Travel & Hospitality

Travel & Hospitality

Manage booking, rescheduling, cancellations, refund queries, and complaints about services.

Telecom & Internet Providers

Telecom & Internet Providers

Resolve complaints about connectivity issues, or billing problems or manage plan upgrades.

Real Estate & Property Management

Manage tenant complaints, maintenance requests, rental inquiries, and lease disputes.

Real Estate & Property Management
Real Estate & Property Management
Education & EdTech

Education & EdTech

Handle enrollment queries, technical issues for online platforms, and course-related support.

IT & Managed Service Providers

IT & Managed Service Providers

Provide round-the-clock support for remote troubleshooting, software updates, etc.

Fair pricing, exceptional value

No hidden fees, no growth tax, and no unwanted surprises. All-inclusive pricing plans, no matter the business size.

Single Site License

$129

$103

/yr

1-domain license

Billed annually*

10-business-email piping

Unlimited email parsing

1-year plugin update

1-year priority support

Buy now
Best Value

Agency License

$249

$199

/yr

5-domain license

Billed annually*

50-business-email piping

Unlimited email parsing

1-year plugin update

1-year priority support

Buy Now

50 Sites License

$399

$319

/yr

50-domain license

Billed annually*

500-business email piping

Unlimited email parsing

1-year plugin update

1-year priority support

Buy Now
*All payment transactions are handled by WPManageNinja
See all Features

Every Fluent Support Pro plan includes

Ticket management

  • Filter and sort
  • Advanced search
  • File sharing
  • Unlimited tickets
  • Ticket tags
  • Custom priorities
  • Email inbox
  • Ticket bookmark
  • Merge tickets
  • Collision detection
  • Draft mode
  • Auto draft save
  • Silent close
  • Saved replies
  • Delay tracking
  • Email CC
  • Advanced search save
  • Unlimited agents

User experience & accessibility

  • Custom fields
  • Custom registration fields
  • Custom portal
  • Mobile responsive
  • Gutenberg block editor
  • Unlimited attachment

Communication & support

  • Email notifications
  • Agent signature
  • Premium support

Agent productivity

  • AI-powered
  • Agent management
  • Ticket handover
  • Dynamic shortcode
  • Internal notes
  • Auto agent assign
  • Ticket auto close
  • Keyboard shortcuts

Analytics & reporting

  • Team performance
  • Individual reports
  • Daily activity trends
  • Dashboard widgets
  • Activity logs
  • AI activity log
  • Agent time tracking

Automation & power usage

  • Workflows
  • Rest API
  • Incoming webhook
  • Integrations (20+)

Security & compliance

  • Email verification
  • Two-factor authentication

The Help You Need, When You Need Powered by WPManageNinja

Helpcenter

Instant access to guides, tutorials, and troubleshooting tips. Find answers to your questions.

24/7 Support

Get expert assistance whenever you need it. Our team is here around the clock to help you succeed.

Community

Join a vibrant community of sellers and developers. Share tips, ask questions, and learn from each other.

You’ve got questions. We’ve got answers.

Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.

Fluent Support is ideal for businesses of all sizes, from small startups to large enterprises, that want to provide fast, efficient, and personalized customer support. It’s perfect for companies looking to manage customer inquiries directly within their WordPress dashboard without the hassle of complex setups.

If you value speed, ease of use, and seamless integration with your existing tools, Fluent Support is a great choice for any business aiming to elevate their customer service experience.

No, you don’t need any coding skills to use Fluent Support. You can install and setup Fluent Support just like any other WordPress plugin. With just a few clicks, you can setup and deploy your own support portal in five minutes!

You can use Fluent Support on your client sites by purchasing a 5 sites or 50 sites annual license. Fluent Support can serve your clients in many ways.

  • It’s easy to set up
  • Your client controls all user’s data in his/her servers
  • No limits on users or support agents!
  • No premium add-ons, simple pricing plans for any kind of business.

Besides, you can buy an appropriate license for each client and earn a 20% referral bonus using our affiliate program.

Absolutely not! We made sure the plugin will not affect your site’s performance. We used a cutting-edge JavaScript framework, this single-page application was built to ensure speed and reduce loading time.

OpenAI in Fluent Support boosts First Response Time (FRT) and agent productivity by handling repetitive tasks like summarizing messages and analyzing tone. Also, it can generate accurate responses and streamline workflows. So, the features allow agents to focus on solving more complicated problems and providing better support.