Customer Support made fast

A dominant support platform for resolving customer queries right inside WordPress.

150K+

Downloads

Rating 4.5
10,000+

Happy businesses

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For any industry, for every support team

A simple helpdesk management system for anyone answering customer queries — from online store owners to tech support.

Online Shops

Online Shops

Support Agencies

Support Agencies

Digital Agencies

Digital Agencies

Service Providers

Service Providers

Travel Services

Travel Services

Outsourced IT

Outsourced IT

Course Creators

Course Creators

Marketing Agency

Marketing Agency

Fluent Support
Fluent Support Play Icon

Simple ticketing <System/>, powerful support

Ready. Set. Support.

Getting started with Fluent Support is quick and easy (no complex onboarding). Install, configure, and get your support system running with some basic clicks. Well, no wrestling with the setup, just jump right into support.

Your channels, your way

Create a connected experience for your customers. Receive all your tickets directly through your customer support portal and/or email. Just a seamless way to stay in touch and support smarter.

Where support begins

Customer support starts with tickets. View and manage all your support requests from one clean, organized dashboard. It’s easy to navigate, quick to learn, and helps you respond without missing a single ticket.

Only the essentials

Organize your inbox with the advanced filtering options. Add filters to narrow down contacts based on priority, responses, status, and more. It’s fast, flexible, and helps you find exactly what you need — when you need it.

Not your average reply box

Reply with clarity, speed, and precision. Use internal notes, attach files, insert shortcodes, apply templates, and more — everything is built to help your team respond faster and ensure your customers feel heard.

Getting started with Fluent Support (Home 25)
Fluent Support - Receive Ticket via portal or email (Home 25)
Fluent Support efficient ticket dashboard (Home 25)
Fluent Support Advanced filtering (Home 25) (Home 25)
Fluent Support efficient reply inbox (Home 25)

Simple ticketing <system/>, powerful support

Ready. Set. Support.

Getting started with Fluent Support is quick and easy (no complex onboarding). Install, configure, and get your support system running with some basic clicks. Well, no wrestling with the setup, just jump right into support.

Getting started with Fluent Support (Home 25)

Your channels, your way

Create a connected experience for your customers. Receive all your tickets directly through your customer support portal and/or email. Just a seamless way to stay in touch and support smarter.

Fluent Support - Receive Ticket via portal or email (Home 25)

Where support begins

Customer support starts with tickets. View and manage all your support requests from one clean, organized dashboard. It’s easy to navigate, quick to learn, and helps you respond without missing a single ticket.

Fluent Support efficient ticket dashboard (Home 25)

Only the essentials

Organize your inbox with the advanced filtering options. Add filters to narrow down contacts based on priority, responses, status, and more. It’s fast, flexible, and helps you find exactly what you need — when you need it.

Fluent Support Advanced filtering (Home 25)

Not your average reply box

Reply with clarity, speed, and precision. Use internal notes, attach files, insert shortcodes, apply templates, and more — everything is built to help your team respond faster and ensure your customers feel heard.

Fluent Support efficient reply inbox (Home 25)

Essential tools, ready to connect

Integrate with top e-commerce, CRM, LMS, and membership tools. Connect with Slack, Telegram, Discord, and WhatsApp.

Hear it from those
who matter the most
our customers

We’re proud to support thousands of teams — and they’re proud to share their experience. Here’s a glimpse of what our customers are saying, straight from their own words and screens.

A helpdesk built for growth

Products option in Fluent Support (Home 25)
Fluent Support business inbox (Home 25)
Fluent Support Gutenberg Block option (Home 25)
Custom fields - Fluent Support (Home 25)
Workflow automation of Fluent Support (Home 25)
Fluent Support saved replies functionality (Home 25)

Products

Sort tickets by product to stay organized, efficient, and always in control. Yes, every product deserves its own support flow.

Inboxes

Create separate inboxes for different teams, brands, or departments. So, each ticket lands where it should, and ensures each query gets a response.

Gutenberg block

Add a ticket portal on site that fits your needs. Let customers reach out easily with the right fields, labels, and obviously good experiences.

Custom fields

Collect the exact information you need with custom fields so your team has the full context to offer faster, more personalized support.

Automations

Automate repetitive tasks with custom workflows — from ticket tagging to team assignments, even when you’re not around.

Saved replies

Respond in seconds with saved replies. Use pre-written answers, edit or personalize them anytime to respond and keep up your speedy support.

Minimum effort, maximum control

Support gets easier when you’re in control. Know what’s happening, who’s doing what, and where to take action (instantly).

Report

Get detailed agent and team reports on the dashboard for efficient monitoring, and intuitive decision making.

Agent Report - Fluent Support (Home 25)

Agent Privilege

Set custom permissions for tailored access and optimal agent role management.

Agent Privilege - Fluent Support (Home 25)

Customer History

Get customer details for personalized assistance. Track purchase history for e-commerce and membership businesses.

Customer History - Fluent Support (Home 25)

Activity Log

Track Support Agents’ ticket actions with Activity Logs. Filter logs by agents and time frames for clear insights.

Activity Log - Fluent Support (Home 25)

Make the switch in minutes

Done with messy helpdesk? Take your support timeline with you and move on to a smarter solution.

1-click migration

Seamlessly transfer your entire support conversation. No complex steps, no lost data. Just a smooth transition to Fluent Support.

Easily Migrate to Fluent Support (Home 25)
Rest APIs - Fluent Support (Home 25)
Webhooks & classes - Fluent Support (Home 25)
Notifications via apps - Fluent Support (Home 25)

Power usage 

Unlock the full potential of Fluent Support with REST APIs, Webhooks & Classes, also notification apps — and flex like a real power user.

Use Fluent Support’s REST API to create tickets remotely, sync data across headless system (custom app), design custom workflows, connect with third-party tools, and more.

Fluent Support’s extensive webhooks library lets you fetch data with third-party tools and build advanced features with helper classes, utility functions.

Agents get notified on popular messaging platform like Telegram, Slack, or Discord the moment a ticket/message drops in.

Fair pricing, exceptional value

No hidden fees, no growth tax, and no unwanted surprises. All-inclusive pricing plans, no matter the business size. Pick the one that fits your team.

Single Site License

$129

$103

/yr

1 Domain License

Billed Annually*

10 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

Best Value

Agency License

$249

$199

/yr

5 Domain License

Billed Annually*

50 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

50 Sites License

$399

$319

/yr

50 Domain License

Billed Annually*

500 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

*All payment transactions are handled by WPManageNinja

Every Fluent Support Pro Plans Includes

Ticket Management

  • Filter and Sort
  • Advanced Search
  • File Sharing
  • Unlimited Tickets
  • Ticket Tags
  • Custom Priorities
  • Email Inbox
  • Ticket Bookmark
  • Merge Tickets
  • Collision Detection
  • Draft Mode
  • Auto Draft Save
  • Silent Close
  • Saved Replies
  • Delay Tracking
  • Email CC
  • Advanced Search Save

User Experience & Accessibility

  • Custom Fields
  • Custom Registration Fields
  • Custom Portal
  • Mobile Responsive
  • Gutenberg Block Editor
  • Unlimited Attachment

Communication & Support

  • Email Notifications
  • Agent Signature
  • Premium Support

Agent Productivity

  • AI-Powered
  • Agent Management
  • Ticket Handover
  • Dynamic Shortcode
  • Internal Notes
  • Auto Agent Assign
  • Ticket Auto Close
  • Keyboard Shortcuts

Analytics & Reporting

  • Team Performance
  • Individual Reports
  • Daily Activity Trends
  • Dashboard Widgets
  • Activity Logs
  • AI Activity Log
  • Agent Time Tracking

Automation & Power Usage

  • Workflows
  • Rest API
  • Incoming Webhook
  • Integrations (20+)

Security & Compliance

  • Email Verification
  • Two-Factor Authentication

You’ve got questions. We’ve got answers.

Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.

Fluent Support is ideal for businesses of all sizes—from small startups to large enterprises—that want to provide fast, efficient, and personalized customer support. It’s perfect for companies looking to manage customer inquiries directly within their WordPress dashboard without the hassle of complex setups. If you value speed, ease of use, and seamless integration with your existing tools, Fluent Support is a great choice for any business aiming to elevate their customer service experience.