Revenue vs Sales

December 4, 2023

Revenue vs. Sales: What’s the Difference?

Learn the difference between Revenue vs. Sales so you know exactly how a business is looking under the hood.

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Customer Acquisition Strategy for Startups

August 22, 2023

Customer Acquisition Strategy for Startups

Everything from startup growth to sustainability depends on how good you’re at customer acquisition for your startup.

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5-Customer-Service-Workflows-for-2023

March 22, 2023

5 Customer Service Workflows for 2023

Customer service workflows can help create an exceptional expereince for your customers and your agents together!

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best knowledge software platforms

March 13, 2023

Best WordPress Knowledge Base Plugins for 2023 [Free tools + Setup Guide]

Find the best WordPress plugins for your business and build the Knowledge Base your customers will love and appreciate.

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What is a sales budget

January 13, 2023

What is a Sales Budget and How to Make One!

The ultimate guide to sales budgets: Everything you need to know about creating a sales budget for any business.

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How to Delegate Tasks

January 6, 2023

Delegating Tasks: Do less to get more done

Delegating tasks is by far one of most underrated skills for upper management roles and we want to change that for good!

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December 30, 2022

WordPress Help Desk or SaaS: Fluent Support vs. Freshdesk

Check out Fluent Support vs. Freshdesk. The ultimate comparison between SaaS and self-hosted helpdesk for businesses.

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customer support ticket explanation

December 16, 2022

What even is a Customer Support Ticket?

Everything you need to know about customer support ticket and ticketing systems for customer service management.

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Understanding-your-business-with-customer-segmentation

December 14, 2022

Customer Segmentation Models: How to Create and Use them

Customer segmentation models allow sorting, managing, and characterizing customers into easily identifiable subgroups.

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Difference-between-customer-service-and-sales

December 6, 2022

Difference between Sales and Customer Service

The difference between Customer service and Sales is a source of debate so we want to put that to rest once and for all!

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