Fluent Support’s 2022: A Year of Growth and Development

Fluent Support’s 2022: A Year of Growth and Development

12 days left of 2022! A new year, new hopes, and lots of new challenges! We started this year with high hopes to become the best WordPress helpdesk plugin. It’s time to look back, re-evaluate and highlight the amazing growth of Fluent Support in 2022. It’s been an incredible ride so far! Fluent Support stands…

Fluent Support 1.6.7: JS Help Desk & Help Scout Migration, Dynamic Dashboard & More Bug Fixes!

Fluent Support 1.6.7: JS Help Desk & Help Scout Migration, Dynamic Dashboard & More Bug Fixes!

Wow! How fast time flies! Last November 2021, we launched Fluent Support, a WordPress helpdesk plugin for small business owners. And after one year, it is now powering 4000+ small businesses’ customer support! After the initial launch, our main goal was to improve the plugin with continuous updates. As we always do, we listen to…

Celebrating the 1st year of Fluent Support

Celebrating the 1st year of Fluent Support

The idea of building our own help desk ticketing system was like an epiphany in disguise. Back in 2019, we were using similar technology for managing customer support. But boy was the experience clunky.  They were nowhere near giving us the functionality to support our 300K+ customers across 6 products. In early 2020, we’d had…

Fluent Support 1.6.6: Ticket Importer, Activity Filters, Hourly Reports, New Trigger & more

Fluent Support 1.6.6: Ticket Importer, Activity Filters, Hourly Reports, New Trigger & more

It’s finally time. We’re ready with a fresh new Fluent Support with some big features for you guys. A lot of the features we’re requested by our kind users, and we can’t thank you enough for them. Along with the requested features, we’ve got some new ones that are bound to be a surprise. Other…

Fluent Support 1.6.1: LearnPress Integration, Split Tickets & More New Improvements!

Fluent Support 1.6.1: LearnPress Integration, Split Tickets & More New Improvements!

Every month, we ask ourselves a question– how can we become the best helpdesk solution for WordPress? The answer is —- Keep making Fluent Support better and bigger. And here it is, a new update with lots of features. Fluent support 1.6.1 is here! Our main goal with Fluent Support is to make it the…

Fluent Support 1.5.7: Global Customer Search, Customer Password Reset option and more!

Fluent Support 1.5.7: Global Customer Search, Customer Password Reset option and more!

Howdy Fluent Support users! Another month and another reason to cheer! Here’s another update for Fluent Support. This new version, 1.5.7, contains minor updates and the addition of some of the most requested features. We also fixed some bugs and optimized the code further. Let’s see what’s new in this update. Logout Option Added in…

Fluent Support 1.5.6: New FluentCRM actions, Agent Bookmarks, Ticket merge and more!

Fluent Support 1.5.6: New FluentCRM actions, Agent Bookmarks, Ticket merge and more!

Great news guys! Fluent Support 1.5.6 is finally out. Join us as we dive into new features and fixes you’ve been waiting for. Like the last update, this one is also a lot of what our users were asking for. Alongside the basic features, we’ve added urgent bug fixes to make the plugin more reliable….

Fluent Support 1.5.5 Release: WhatsApp & Webhook Integration is Here!

Fluent Support 1.5.5 Release: WhatsApp & Webhook Integration is Here!

Yaa! Here we are again with another update! Fluent Support 1.5.5 is here and it’s going to be an exciting release! We are bringing some of the most requested features in this month’s update. Additionally, we have fixed some bugs to improve Fluent Support. We try to fix as many bug reports as possible each…

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