Hello, this is Jewel, CEO & Head of Ideas at WPManageNinja. I am obsessed with WordPress since 2009. My aim is to be a user-centric developer first, and a serial entrepreneur second. You will find me discussing various tech issues and trying to come up with scalable solutions on different forums when I am not busy coding.
October 23, 2026
Fluent Support 2.4.7 brings a Ticket Filters sidebar with live counts, tickets that open up to 5x faster and an admin that downloads 73% less code. It also adds a redesigned Customers screen with smart search, a phone-ready admin and, in Pro, S3-Compatible Storage.
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October 9, 2026
Fluent Support 2.4.5 lets you run the customer portal on your main site with Remote Portal, adds four new workflow triggers, and keeps auto-replies and bounces out of your queue. Agents also get bulk actions, keyboard shortcuts and a reply collision check.
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September 15, 2026
Fluent Support 2.4.0 rebuilds reporting with a full Advanced Reports suite, historical snapshots captured every six hours, and an AI Ticket Audit that reads your conversations for you. The release also adds reCAPTCHA protection to the customer portal ticket form. Faster ticket lists and safer plugin updates round it out.
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July 13, 2026
Fluent Support 2.3.0 ships a Model Context Protocol server so AI agents can connect directly to your helpdesk, adds multi-provider AI support for OpenAI, Gemini, and Anthropic, introduces commerce workflow conditions for FluentCart and EDD, and brings WP-CLI migration tools for Zendesk and HelpScout. This release also includes targeted bug fixes and two security improvements across the AI pipeline.
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May 19, 2026
Fluent Support 2.2.0 adds agent notifications, FluentBooking scheduling, public ticket numbers, and FluentCommunity portal.
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April 9, 2026
Fluent Support 2.1.0 is here! This is a feature-packed release with meaningful additions that…
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March 3, 2026
Fluent Support 2.0.5 introduces Dark Mode, GPT-5.2 support, read-only ticket permissions, performance improvements, and important bug fixes.
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February 5, 2026
Fluent Support 2.0; it’s a complete transformation of customer support. We’ve redesigned the entire plugin for smoother and more intuitive experience.
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December 29, 2025
Fluent Support’s 2025 Year in Review: growth to 10,000+ installs, 11 releases, integrations, toolkit, community expansion, and what’s ahead.
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November 19, 2025
Fluent Support quietly turned four (4) this November. Four years may not seem long…
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October 23, 2025
Fluent Support 1.10.0 is here! Manage orders, view purchase history, and deliver faster eCommerce support from a single dashboard.
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September 3, 2025
FluentAffiliate is a powerful WordPress plugin that lets businesses launch and run affiliate program, without the usual complexity.
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August 20, 2025
Fluent Support 1.9.2 introduces the Add Product on workflow action, Outgoing Webhook enhancement, plus key improvements and fixes.
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May 28, 2025
Fluent Support 1.9.0 is here! This is a maintenance-focused release with a few meaningful…
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March 20, 2025
Hey, Fluent Support users! We’re back with another exciting update—Fluent Support 1.8.7! This time,…
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December 26, 2024
Fluent Support is back with new update including Keyboard shortcuts, improved email parser and time tracking
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December 24, 2024
Check out how 2024 went for Fluent Support and what to expect in 2025
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November 19, 2024
Take a look into the journey of the market leading customer support plugin on WordPress and learn what’s next for Fluent Support!
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November 8, 2024
Communities are difficult to grow and even harder to manage. However, these days they…
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September 25, 2024
With Fluent Support 1.8.2 release, we’ve come up with a few new features like improvements, and bug fixes. Make sure to check them out!
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August 15, 2024
Fluent Support 1.8.0 version includes ChatGPT integration, Filters in Customer Support Portal and some security updates. Explore it now!
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