customer service vs customer experience

May 20, 2024

Customer Service vs Customer Experience: 5 Key Differences

Customer service vs customer experience—is there any notable difference? Or are both the same…

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WordPress Slider Plugin

March 31, 2024

Use WordPress Slider Plugin to Make Your Website Captivating

Presenting you with in-depth content on the WordPress slider plugin. Give it a read to learn how to deal with it and choose your best one.

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How to negotiate with customers.

March 5, 2024

How to Negotiate with Customers: Know 5 Effective Strategies

Negotiation is an art. If you want to shine as a negotiator, following our five strategies will help you make a perfect decision. Read now!

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Women-in-Leadership_-5-CX-Experts-You-Should-Follow-in-2024

February 16, 2024

Women in Leadership: 5 CX Experts You Should Follow in 2024

Honoring this International Women’s Day, we have featured 5 women leaders in CX who are leading in the field. Read this blog to learn more.

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Google PageSpeed Insights

February 7, 2024

Google PageSpeed Insights: A Beginner’s Guide

Check out this blog to get a clear grasp on Google PageSpeed Insights. Whether you are a beginner or an intermediate, this blog will help you.

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Customer Service Goals

January 30, 2024

Customer Service Goals: Drive Result in 2024 (with Examples)

Are you planning on setting customer service goals? Read this blog to gain insights and start the process according to our suggestions.

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Mean Time to Resolution (MTTR)

January 14, 2024

What is Mean Time to Resolution (MTTR)? Explore It Here

Tired of support delays? Slash resolution times with MTTR insights. Read this article now for a quicker, smoother experience!

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word of mouth marketing

December 30, 2023

What is Word-of-mouth Marketing? Know the Benefits

Word-of-mouth marketing is the best form of marketing that keeps people talking about your…

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How do you motivate your team of customer support agent

December 25, 2023

How Do You Motivate Your Team of Customer Support Agents?

How do you motivate your team of customer support agents? If you are looking for some ideas about it, then read this article.

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