Md. Sajid Sadman
Digital Marketer
About
Hi, I’m Sajid Sadman, a digital marketer specializing in customer service and user experience. With a passion for content writing, I create engaging and impactful content to enhance user satisfaction.
Articles
January 30, 2024
Customer Service Goals: Drive Result in 2024 (with Examples)
Are you planning on setting customer service goals? Read this blog to gain insights and start the process according to our suggestions.
January 14, 2024
What is Mean Time to Resolution (MTTR)? Explore It Here
Tired of support delays? Slash resolution times with MTTR insights. Read this article now for a quicker, smoother experience!
December 30, 2023
What is Word-of-mouth Marketing? Know the Benefits
Word-of-mouth marketing is the best form of marketing that keeps people talking about your…
December 25, 2023
How Do You Motivate Your Team of Customer Support Agents?
How do you motivate your team of customer support agents? If you are looking for some ideas about it, then read this article.
December 18, 2023
Meaning of First Response Time (FRT): Calculate and Improve It
Either improve your first response time (FRT) or reduce customer satisfaction. Don’t you know the meaning of FRT or anything else? Read now!
September 17, 2023
Fundamentals of Consumer Behavior: Boost Your Sales in 2024
Modify your business strategy according to consumer behavior. Read this article to better understand your consumers’ buying habits.
August 12, 2023
Top 3 WooCommerce Customer Support Plugins in 2024
Presenting the top 3 WooCommerce customer support plugins for your support ticketing system. Follow the blog and pick any of them.
July 31, 2023
What is Help Desk Management System and How Does It Work?
A help desk management system helps you ensure stellar customer support. In this blog, we let you know about it and how it works.
July 16, 2023
Build Customer Loyalty: Know the Importance and Build it
Build customer loyalty in your business for the long-term success of your business. Follow the blog if you want to increase loyal customers.
June 29, 2023
5 Tips to Develop Customer-Centric Marketing Strategy in 2023
Looking for suggestions to develop customer-centric marketing strategy? In this blog we shared 5 tips to develop the strategy. Try it out
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