Fluent Support PRO brings it all

Get all the essential features to make your support system customer-focused.

Buy Now

A complete helpdesk regardless of price

One that grows with you, without costing a fortune.


Free Plan
Pro Plan
Dashboard
Greeting Message
Mentioned Tickets
Active Tickets by Product
Agent Performance
Suggested Tickets
Ticket Statistics
WordPress Dashboard Widgets



Tickets
Web Inbox (All, My Tickets, Unassigned)
Ticket Status (Open, Active, Closed, New)
Priorities (Admin & Customer)
Products Filter
Support Staff Filter
Preset Filters
Search
Internal Notes
Unlimited Tickets
Delay Tracking
Unlimited Agents
File Sharing (Default WP Storage)
Advanced Filters & Saved Searches
Bookmarks
Ticket Merge
Collision Detection
Draft Mode + Auto Draft Save
Silent Close
Auto Close
Email CC
Saved Replies



Reports
Personal Reports
Product Reports
Agent Reports
Business Inbox Reports
Activity Reports
Daily Activity Trends
Agent Time Tracking



Customers
Add Customer
All Customers
Customer Details (Activity, Stats)
Ticket Portal (Shortcode)
Ticket Portal (Gutenberg Block)
Unlimited Attachments
Satisfaction Rating



OpenAI
AI Generative Reply*
AI Ticket Summary*
AI Sentiment Analysis*
AI Fine Tune*



Activities
Overall Activities
AI Activity Log



Business Inboxes
Add Business Inbox
Inbox settings
Email settings
Email Piping



Workflows
Manual Workflows
Automatic Workflows
Incoming Webhook
REST API



Integrations
FluentCRM, Fluent Forms
15+ WordPress Integrations
Slack, Telegram, WhatsApp, Discord



Global Settings
Products
Support Staff Management
FluentCRM Integration
Ticket Importer (Migration)
ReCaptcha
Integration Statuses
Email Verification
Two-Factor Authentication (2FA)
Ticket Tags
Custom Fields
Auto Close Settings
Incoming Webhook
Notification Integrations
File Upload Integrations (Dropbox & Google Drive)
Auto Close Settings

*OpenAI token is not included

Hear it from those
who matter the most
–our customers

Thousands of teams rely on Fluent Support, and they love to talk about us. Here are just a few, in their own words.

Write a review Read our reviews

    “Great product from highest quality products developer”

    DSC_3045_Original 2 (1) (1)

    lesliex

    Fluent Support is great. If you use Fluent Forms and Fluent CRM like me, then this is the obvious choice.
    This is quite new plugin so I am sure will be grow in the funcionalities in the future.
    I am old WordPress user and from my perpective I have trust only small range of WordPress devs.
    WP Manage Ninja team is one of the best for me.
    Their products always have highest code quality. Their products are fast and stable – never had any issue with it on production sites.
    Keep the high level guys!

    “BEST SUPPORT PLUGIN”

    DSC_3045_Original 2 (1) (1)

    djvabe

    FluentSupport is the ultimate tool for streamlining customer support in the most efficient and user-friendly way possible. Whether you’re dealing with a handful of tickets or hundreds, FluentSupport makes it easy to manage, track, and resolve every customer inquiry. Its intuitive interface allows for smooth communication with your clients, while its powerful features—like custom ticket fields, conditional logic, and seamless integrations with other tools—ensure you never miss an important request. It’s more than just a support system; it’s a vital extension of your business that enhances client satisfaction, boosts productivity, and simplifies your workflow. Every support team needs this tool to stay ahead and deliver exceptional service, and FluentSupport brings this vision to life with style and efficiency.

    “Perfect”

    DSC_3045_Original 2 (1) (1)

    sufiankaki

    I wanted to use Fluent Support to capture the user’s concerns as tickets and have my team review it as any other ticketing system, but wordpress based and cost effective. The ticket creation form seemed to be limiting the user experience so I used Fluent Forms and integrated it with Fluent Support. I needed some support while doing this and the team was very helpful. Looking forward to use more of their products in my workflow 🙂

    Great plugin and outstanding support

    DSC_3045_Original 2 (1) (1)

    thebigbanik

    Fluent support is the best helpdesk plugin I have used. I have tried so many in the past but Fluent is so simple to use, very powerfull though. Despite the fact that I used the free version, the DevTeam managed to find out the solution to an issue I had with the greek characters. They investigated the problem for over 2 days and they did find what was the problem. It turned out that I hadn’t enabled a setting in the plugin but as I mentioned, even with the free version they gave me the solution. For simple support functionality is the best plugin. I suppose that the premium version will do so much more if it is needed. Great great plugin.

    “Look no further… “

    DSC_3045_Original 2 (1) (1)

    dannrcm

    Fluent support has allowed our business to be far more organised without having to delve outside of our WordPress Ecosystem. We purchased a lifetime license without hesitation when it was released and have not looked back since!
    When it comes to solutions the team at WP Ninja keeps on developing outstanding products. They canvas the competition and simply produce something that is far superior, cost-effective, and constantly evolving. They listen to their customer and implement the features we ask for (within reason of course).
    Keep up the amazing work!

Single Site License

$129

$103

/yr

1-domain license

Billed annually*

10-business-email piping

Unlimited email parsing

1-year plugin update

1-year priority support

Buy now
Best Value

Agency License

$249

$199

/yr

5-domain license

Billed annually*

50-business-email piping

Unlimited email parsing

1-year plugin update

1-year priority support

Buy Now

50 Sites License

$399

$319

/yr

50-domain license

Billed annually*

500-business email piping

Unlimited email parsing

1-year plugin update

1-year priority support

Buy Now
*All payment transactions are handled by WPManageNinja
See all Features

Every Fluent Support Pro plans includes

Ticket management

  • Filter and sort
  • Advanced search
  • File sharing
  • Unlimited tickets
  • Ticket tags
  • Custom priorities
  • Email inbox
  • Ticket bookmark
  • Merge tickets
  • Collision detection
  • Draft mode
  • Auto draft save
  • Silent close
  • Saved replies
  • Delay tracking
  • Email CC
  • Advanced search save
  • Unlimited agents

User experience & accessibility

  • Custom fields
  • Custom registration fields
  • Custom portal
  • Mobile responsive
  • Gutenberg block editor
  • Unlimited attachment

Communication & support

  • Email notifications
  • Agent signature
  • Premium support

Agent productivity

  • AI-powered
  • Agent management
  • Ticket handover
  • Dynamic shortcode
  • Internal notes
  • Auto agent assign
  • Ticket auto close
  • Keyboard shortcuts

Analytics & reporting

  • Team performance
  • Individual reports
  • Daily activity trends
  • Dashboard widgets
  • Activity logs
  • AI activity log
  • Agent time tracking

Automation & power usage

  • Workflows
  • Rest API
  • Incoming webhook
  • Integrations (20+)

Security & compliance

  • Email verification
  • Two-factor authentication

You’ve got questions. We’ve got answers.

Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.

Fluent Support is ideal for businesses of all sizes, from small startups to large enterprises, that want to provide fast, efficient, and personalized customer support. It’s perfect for companies looking to manage customer inquiries directly within their WordPress dashboard without the hassle of complex setups.

If you value speed, ease of use, and seamless integration with your existing tools, Fluent Support is a great choice for any business aiming to elevate their customer service experience.

No, you don’t need any coding skills to use Fluent Support. You can install and setup Fluent Support just like any other WordPress plugin. With just a few clicks, you can setup and deploy your own support portal in five minutes!

You can use Fluent Support on your client sites by purchasing a 5 sites or 50 sites annual license. Fluent Support can serve your clients in many ways.

  • It’s easy to set up
  • Your client controls all user’s data in his/her servers
  • No limits on users or support agents!
  • No premium add-ons, simple pricing plans for any kind of business.

Besides, you can buy an appropriate license for each client and earn a 20% referral bonus using our affiliate program.

Absolutely not! We made sure the plugin will not affect your site’s performance. We used a cutting-edge JavaScript framework, this single-page application was built to ensure speed and reduce loading time.

OpenAI in Fluent Support boosts First Response Time (FRT) and agent productivity by handling repetitive tasks like summarizing messages and analyzing tone. Also, it can generate accurate responses and streamline workflows. So, the features allow agents to focus on solving more complicated problems and providing better support.