Top Customer Experience (CX) Conferences

Top Customer Experience Conference to Attend in 2024

Are you into checking out Customer Experience (CX) conferences in 2024? Most businesses these days get it: selling isn’t enough, it’s about making customers feel good. Both on the emotional and sensory level.

So, we’ve got a list of top upcoming CX conferences that should be pretty cool. It’s all about connecting with others who are into CX and learning some new stuff. Interested?

Customer Experience Conference – Complete list for 2024 (January – December)


  • CX Summit by Boussias | January, 23 | Online (Ended for this year)












What is Customer Experience (CX)?

Customer Experience (CX) is how customers feel about a company, as a whole, after interacting with it. It spans across every stage of their journey.

At first, companies cared mostly about making good products and knowing their market. But as people’s expectations changed, companies started focusing more on making customers feel good emotionally.

Figures like Barbara E. Kahn, a marketing professor at Wharton, and big names like Forrester Research, really pushed the idea of Customer Experience. They showed how crucial it is to understand, and meet customer needs every step of the way.

Why should we attend CX Conferences?

Importance of Customer Experience (CX) Conferences - Why you should attend.
Importance of CX conferences

Customer Experience is super important for keeping customers loyal, getting them to buy again, and staying ahead of the competition. By joining in on discussions and going to CX Conferences regularly, businesses can stay on top of their game.

And if you go to one of these conferences, you’ll get loads of useful info on how customers think, new tech trends, and smart ways to manage things. Plus, it’ll give you networking opportunities, and learning from industry experts.

Signing off!

“You’ve got to start with the customer experience and work back toward the technology, not the other way around.” — Steve Jobs

Before we conclude, I hope you found the list of upcoming Customer Experience Conferences enjoyable, and look forward to attending some of them. Wishing you the best in your endeavors!

Signing off, we emphasize the critical importance of CX in modern business strategy. Prioritizing CX enables companies to build stronger connections with customers, foster loyalty, and excel in ever-evolving market landscapes.

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