Connect and Respond with Telegram

Setup your own Telegram Bot connected with Fluent Support’s ticket system for instant notifications and adding responses with message replies.

Telegram Integration with Fluent Support

Keep track of tickets with Telegram notifications

Instantly get notified in Telegram chat.
Whenever a ticket is created, replied to or closed.

Add Responses - Telegram Integration - Fluent Support

Add Responses 

Signed out of your support account? No problem. Respond to tickets without delay by adding replies to the bot channel chat box. Don’t worry! Your customers will receive the responses on their ticket page instantly, without the need to refresh.

Instant Notifications

Get instant notification messages with the Telegram bot as soon as a customer submits a ticket or query. keeping you connected seamlessly even when you are logged into your Support Dashboard. You can also customize which events will trigger notifications from the Fluent Supports notifications settings.

Instant Notifications - Telegram Integration - Fluent Support
Redirect to Dashboard - Telegram Integration - Fluent Support

Redirect to Dashboard

Access specific tickets directly from the notification messages sent via Telegram. There is no need to search and find tickets separately in your dashboard. Just click on the link provided in the notification message and it’ll take you directly to the particular ticket in Fluent Support.

Customized Events

Customizing when the notifications will be sent is super easy. Choose from a preset list of events to set which events will trigger a Telegram notification message. Select whether notification should be sent on ticket close, submission or customer response from Fluent Support notification settings.

Customized Events - Telegram Integration - Fluent Support
Documentation
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Streamline workflows connecting your favorite tools

Seamlessly Integrate Fluent Support with 20+ tools including top

e-Commerce, membership, CRM, LMS, and Communication platforms.

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Reasonable Price. Without Complexities.

Budget-friendly helpdesk solution perfect for small businesses and agencies.

Single Site License

$129

$77

1 Domain License

Billed Annually*

10 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

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Agency License

$249

$149

5 Domain License

Billed Annually*

50 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

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50 Sites License

$399

$239

50 Domain License

Billed Annually*

500 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

Buy Now
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Every Fluent Support Pro Plans Includes

  • AI Powered
  • Filter and Sort
  • Advanced Search
  • File Sharing
  • Email Notifications
  • Unlimited Tickets
  • Ticket Tags
  • Custom Priorities
  • Email Inbox
  • Custom Fields
  • Custom Registration Fields
  • 2FA
  • Unlimited Attachment
  • Admin Dashboard
  • Individual Reports
  • Agent Management
  • Products
  • Team Performance
  • Custom Portal
  • Easy migration
  • Activity Logs
  • Integration (CRM)
  • Daily Activity Trends
  • Ticket Bookmark
  • Integrations (20)
  • Dashboard Widgets
  • Agent Assignment
  • Internal Notes
  • Auto Draft Save
  • Merge Tickets
  • Collision Detection
  • Draft Mode
  • AI Activity Log
  • Gutenberg Block Editor
  • Email Verification
  • Silent Close
  • Saved Replies
  • Delay Tracking
  • Auto Close
  • Email CC
  • Mobile Responsive
  • Workflows
  • Automatic Agent
  • Incoming Webhook
  • Premium Support
  • Satisfaction Rating
  • Dynamic Shortcode
  • Rest API

You’ve got questions. We’ve got answers.

Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.

Fluent Support is ideal for businesses of all sizes—from small startups to large enterprises—that want to provide fast, efficient, and personalized customer support. It’s perfect for companies looking to manage customer inquiries directly within their WordPress dashboard without the hassle of complex setups. If you value speed, ease of use, and seamless integration with your existing tools, Fluent Support is a great choice for any business aiming to elevate their customer service experience.

No, you don’t need any coding skills to use Fluent Support. You can install and setup Fluent Support just like any other WordPress plugin. With just a few clicks, you can setup and deploy your own support portal in five minutes!

You can use Fluent Support on your client sites by purchasing a 5 sites or 50 sites annual license. Fluent Support can serve your clients in many ways.

  • It’s easy to set up
  • Your client controls all user’s data in his/her servers
  • No limits on users or support agents!
  • No premium add-ons, simple pricing plans for any kind of business.

Besides, you can buy an appropriate license for each client and earn a 20% referral bonus using our affiliate program.

Absolutely not! We made sure the plugin will not affect your site’s performance. We used a cutting-edge JavaScript framework, this single-page application was built to ensure speed and reduce loading time.

OpenAI in Fluent Support boosts First Response Time (FRT) and agent productivity by handling repetitive tasks like summarizing messages and analyzing tone. Also, it can generate accurate responses and streamline workflows. So, the features allow agents to focus on solving more complicated problems and providing better support.

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