How IKEA Turned AI ‘Failures’ Into €1.3 Billion in Revenue
IKEA’s Billie chatbot handled 47% of call centre queries. The company retrained 8,500 staff and generated €1.3B in FY2022.
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How to Use AI in Customer Service Successfully
Explore how AI customer service is transforming business interactions with 24/7 support, personalization, and efficiency.
