what is proactive customer support

April 28, 2022

What is Proactive Customer Support?

Find out everything you need to know about Proactive Customer Support and how you can apply it for better customer experience.

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customer service automation

April 12, 2022

Customer Support: Help Desk Automation

Like most parts of modern businesses, customer support relies heavily on automation. Customer support…

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Fluent Support

April 4, 2022

“Happy to Help” and 5 alternatives!

In between Hollywood and your day-to-day social interactions, one thing is common. Cliches are…

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How to reduce customer support costs-01

March 24, 2022

How to Reduce Customer Support Costs

Customer support is arguably one of the most intensive aspects of a business. Especially…

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March 18, 2022

10 Must-Have Customer Service Skills in 2024

Customer service is the gateway that makes the final delivery of what your business…

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Omnichannel customer support

March 11, 2022

4 Reasons to use Omnichannel Communication

What is Omnichannel customer support? Find out the benefits of omnichannel support and how you can implement it in your business!

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ways to meet customer expectations

March 8, 2022

Managing Customer Expectations

Here’s how you can discover your customer expectations and manage them by adopting customer-centric policies.

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Why customer support and service aren't the same?

March 4, 2022

Why Customer Support and Service aren’t the same?

If you’ve been using Customer support and customer service interchangeably for the better part…

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how to calculate customer support cost

February 28, 2022

How to Calculate Customer Support Cost?

Customer support is essential for any business these days. Customers always stumble upon questions…

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best free open source ticketing system

February 24, 2022

Best Free Open Source Ticketing Systems

If you can’t pick which free help desk is right for you, narrow things down with these essentials for better customer support.

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