Rasel Siddiqe
About
Hey WordPress folks! Writing for WPManageNinja by day, coding for Data analytics by night! Other than that I’m mostly interested in sci-fi content and deep founded music.
Articles
November 1, 2022
Thank You For Your Patience + 10 Alternatives
When to Use Thank You For Your Patience is a raging question among customer service groups! Here are 5 alternatives and more.
October 28, 2022
Fluent Support vs. Support Candy: Comparing WordPress Help Desks
In this article, we compare Support Candy with Fluent Support to see which is the best help desk plugin for WordPress
October 25, 2022
7 Brands with the best Knowledge Base
Learn how to build the perfect knowledge base from 7 industry leaders along with best practices for your businesss!
October 17, 2022
Steps in the CRM Process
Customer relations management or CRM is a complex process involving multiple steps. Here we discuss what the CRM process is and more!
October 6, 2022
Support Tricks to Treat Your Customers this Holiday Season
The spooky season sales rush can get to any support team. Overcome the challenges with the right tools and the mindset.
September 27, 2022
The Art of Follow Up in Customer Service
Follow up in customer service is an art form and your agents are the performers. Check out how to follow up in style with every customer.
September 18, 2022
WordPress Payment and Donation plugin review: Paymattic
Reviewing the latest Payment Donations & Subscriptions Plugin by Paymattic – Best Payments Plugin for WordPress
September 13, 2022
Fluent Support vs. Help Scout: Comparing WordPress Help Desks
We put a SaaS and a self-hosted help desk to the test. Fluent Support vs. Help Scout tells you all you need and more!
September 2, 2022
What is Gross and Net sales? [Calcualtions and the differences]
Learn to distinguish Gross and Net sales along with how you can calculate them for accurate business insight.
August 29, 2022
Is the Customer Always Right?
Customer is always right? Are they really? We took a look at the century old idea and put it to the test in mdern times!
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