Reasonable Price. Without Complexities.
Budget-friendly helpdesk solution perfect for small businesses and agencies.
Single Site License
$129
$103
/yr1-domain license
Billed annually*
10-business-email piping
Unlimited email parsing
1-year plugin update
1-year priority support
Agency License
$249
$199
/yr5-domain license
Billed annually*
50-business-email piping
Unlimited email parsing
1-year plugin update
1-year priority support
50 Sites License
$399
$319
/yr50-domain license
Billed annually*
500-business email piping
Unlimited email parsing
1-year plugin update
1-year priority support
Every Fluent Support Pro plans includes
Ticket management
- Filter and sortQuick-click ticket filter by priority, index, products, tags, and more.
- Advanced searchSearch specific tickets with precise conditional logic.
- File sharingShare ticket attachments on default site storage, Dropbox, or Google Drive.
- Unlimited ticketsGet unlimited support tickets in any Fluent Support plan.
- Ticket tagsAssign custom labels to categorize your tickets for easy management and search.
- Custom prioritiesCustomers and agents can set ticket priority from normal to critical based on the issue.
- Email inboxAutomatically forward incoming messages to your email with email piping.
- Ticket bookmarkBookmark tickets against any individual agents for quick access.
- Merge ticketsMerge multiple similar tickets into one ticket for better management.
- Collision detectionIndicates which agent is viewing or replying to which tickets.
- Draft modeAllows agents to draft queries and edit them before submitting with admin access.
- Auto draft saveAutomatically save as draft for an incomplete reply if the agent goes offline the ticket while writing.
- Silent closeAllows you to close tickets silently without notifying the user.
- Saved repliesSave canned responses for recurring tickets and use them for quick or automatic replies.
- Delay trackingIndicate the delay time between ticket creation and response.
- Email CCCustomers can put a person on CC in their support email conversation.
- Advanced search saveAgents can save advance searches with multiple conditions to use it later just with one click.
- Unlimited agentsYou can add unlimited agents without an extra cost even in the free version.
User experience & accessibility
- Custom fieldsAdd custom fields to ticket submission forms to manage queries more effectively.
- Custom registration fieldsAllows you to add extra fields in your registration form to collect more specific data.
- Custom portalEasily use the Fluent Support ticket dashboard and full admin portal outside of the WordPress dashboard.
- Mobile responsiveThe Fluent Support dashboard adapts to any screen size.
- Gutenberg block editorCreate a brand-matched ticket portal using drag-and-drop Gutenberg blocks.
- Unlimited attachmentUpload unlimited attachments with customer tickets.
Communication & support
- Email notificationsGet email notifications when a ticket is opened, closed, replied to by an agent, and more.
- Agent signatureA signature will be added after every reply by agents on email tickets.
- Premium supportWPManageNinja ensure top-quality support for our customers with skilled support agents.
Agent productivity
- AI-poweredUse AI to summarize messages, analyze tone, and generate responses with fine tune
- Agent managementSet specific access levels for different agents to control their access to features or settings.
- Ticket handoverHandover support tickets to the right agents based on expertise or workload to ensure fast and effective resolutions.
- Dynamic shortcodeUsing dynamic shortcodes in replies or notes makes personalized responses faster.
- Internal notesWrite internal notes about the ticket information or data for agents only.
- Auto agent assignAutomatically assign agents to tickets based on conditional triggers.
- Ticket auto closeAllows you to close tickets automatically by setting workflow for particular tickets.
- Keyboard shortcutsA very handy keyboard shortcut is added for faster navigation on the ticket dashboard.
Analytics & reporting
- Team performanceAllows you to view overall ticket stats handled by the team.
- Individual reportsGet an accurate report of each member’s measurable performance.
- Daily activity trendsTrends heat map gives you a clear picture of ticket flow over the day, month, or year.
- Dashboard widgetsGive you a quick ticket statistics widget on your WordPress dashboard.
- Activity logsCheck all ticket activities sorted by agents, and dates.
- AI activity logView AI usage in tickets, including OpenAI tokens, prompts, and so on.
- Agent time trackingNow agents can track the timing to solve a ticket and generate reports.
Automation & power usage
- WorkflowsTasks can be performed manually or automatically using specific triggers with conditions.
- Rest APIRest API allows you to build custom handlers very easily.
- Incoming webhookAllows users to create automation on an external platform or server using several webhooks.
- Integrations (20+)Including 5 Fluent suites, Fluent Support integrates with more than 15 other business tools.
Security & compliance
- Email verificationVerify the email address the first time a user logs in to the customer portal.
- Two-factor authenticationFor extra security, an authentication code is sent to the email each time you log in to the customer portal.
Hear it from those
who matter the most
–our customers
Thousands of teams rely on Fluent Support, and they love to talk about us. Here are just a few, in their own words.
“Great product from highest quality products developer”
lesliex

Fluent Support is great. If you use Fluent Forms and Fluent CRM like me, then this is the obvious choice.
This is quite new plugin so I am sure will be grow in the funcionalities in the future.
I am old WordPress user and from my perpective I have trust only small range of WordPress devs.
WP Manage Ninja team is one of the best for me.
Their products always have highest code quality. Their products are fast and stable – never had any issue with it on production sites.
Keep the high level guys!
“BEST SUPPORT PLUGIN”
djvabe

FluentSupport is the ultimate tool for streamlining customer support in the most efficient and user-friendly way possible. Whether you’re dealing with a handful of tickets or hundreds, FluentSupport makes it easy to manage, track, and resolve every customer inquiry. Its intuitive interface allows for smooth communication with your clients, while its powerful features—like custom ticket fields, conditional logic, and seamless integrations with other tools—ensure you never miss an important request. It’s more than just a support system; it’s a vital extension of your business that enhances client satisfaction, boosts productivity, and simplifies your workflow. Every support team needs this tool to stay ahead and deliver exceptional service, and FluentSupport brings this vision to life with style and efficiency.
“Perfect”
sufiankaki

I wanted to use Fluent Support to capture the user’s concerns as tickets and have my team review it as any other ticketing system, but wordpress based and cost effective. The ticket creation form seemed to be limiting the user experience so I used Fluent Forms and integrated it with Fluent Support. I needed some support while doing this and the team was very helpful. Looking forward to use more of their products in my workflow 🙂
Great plugin and outstanding support
thebigbanik

Fluent support is the best helpdesk plugin I have used. I have tried so many in the past but Fluent is so simple to use, very powerfull though. Despite the fact that I used the free version, the DevTeam managed to find out the solution to an issue I had with the greek characters. They investigated the problem for over 2 days and they did find what was the problem. It turned out that I hadn’t enabled a setting in the plugin but as I mentioned, even with the free version they gave me the solution. For simple support functionality is the best plugin. I suppose that the premium version will do so much more if it is needed. Great great plugin.
“Look no further… “
dannrcm

Fluent support has allowed our business to be far more organised without having to delve outside of our WordPress Ecosystem. We purchased a lifetime license without hesitation when it was released and have not looked back since!
When it comes to solutions the team at WP Ninja keeps on developing outstanding products. They canvas the competition and simply produce something that is far superior, cost-effective, and constantly evolving. They listen to their customer and implement the features we ask for (within reason of course).
Keep up the amazing work!
You’ve got questions. We’ve got answers.
Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.
Fluent Support is ideal for businesses of all sizes, from small startups to large enterprises, that want to provide fast, efficient, and personalized customer support. It’s perfect for companies looking to manage customer inquiries directly within their WordPress dashboard without the hassle of complex setups.
If you value speed, ease of use, and seamless integration with your existing tools, Fluent Support is a great choice for any business aiming to elevate their customer service experience.
No, you don’t need any coding skills to use Fluent Support. You can install and setup Fluent Support just like any other WordPress plugin. With just a few clicks, you can setup and deploy your own support portal in five minutes!
You can use Fluent Support on your client sites by purchasing a 5 sites or 50 sites annual license. Fluent Support can serve your clients in many ways.
- It’s easy to set up
- Your client controls all user’s data in his/her servers
- No limits on users or support agents!
- No premium add-ons, simple pricing plans for any kind of business.
Besides, you can buy an appropriate license for each client and earn a 20% referral bonus using our affiliate program.
Absolutely not! We made sure the plugin will not affect your site’s performance. We used a cutting-edge JavaScript framework, this single-page application was built to ensure speed and reduce loading time.
OpenAI in Fluent Support boosts First Response Time (FRT) and agent productivity by handling repetitive tasks like summarizing messages and analyzing tone. Also, it can generate accurate responses and streamline workflows. So, the features allow agents to focus on solving more complicated problems and providing better support.
