Support agents should always be at their best. To be like that, we have seven tools to improve agent productivity.
Day by day, technology is evolving and making regular tasks simpler. But is it going to affect the future of customer service?
Do you know that sales support is essential for your business’s survival? Here, you will get the answer: what is sales support?
You will face these 10 commonly asked customer service interview questions: Let’s see the best answers and tips.
To rule and sustain in a competitive market, big companies use data analytics to improve customer experience.
Interesting customer service case studies are a fun read. Also teach valuable lessons to provide the best customer experience
If you enjoy problem solving and helping others, then being a tech support specialist is a rewarding career for you.
To improve your customer experience and get that 5-star, try these best WordPress helpdesk plugins for your support team
If you want to grow sustainably and KEEP your customers. Then start to build solid customer relationships.
In the world of business, it’s easy to get caught up in the pursuit…