7 Best Tools To Improve Agent Productivity
Support agents should always be at their best. To be like that, we have seven tools to improve agent productivity.
10 Technologies That Will Change The Future Of Customer Service
Day by day, technology is evolving and making regular tasks simpler. But is it going to affect the future of customer service?
What Is Sales Support? Why You Need To Improve This
Do you know that sales support is essential for your business’s survival? Here, you will get the answer: what is sales support?
10 Customer Service Interview Questions And Answers
You will face these 10 commonly asked customer service interview questions: Let’s see the best answers and tips.
Big Data Analytics to Improve Customer Experience
To rule and sustain in a competitive market, big companies use data analytics to improve customer experience.
6 Interesting Customer Service Case Studies to Inspire You
Interesting customer service case studies are a fun read. Also teach valuable lessons to provide the best customer experience
How To Become A Tech Support Specialist
If you enjoy problem solving and helping others, then being a tech support specialist is a rewarding career for you.
7 Ultimate WordPress Helpdesk Plugins For Customer Support
To improve your customer experience and get that 5-star, try these best WordPress helpdesk plugins for your support team
Customer Relationships, A Mantra To Grow Sustainable Customer Base
If you want to grow sustainably and KEEP your customers. Then start to build solid customer relationships.
Agent Experience: Definition, Obstacles, Metrics, Strategies, Future
In the world of business, it’s easy to get caught up in the pursuit…