What Makes Fluent Support the Best WordPress Helpdesk in 2023?
Helpdesk softwares is the solution for every customer support team. They help you run…
WordPress Help Desk or SaaS: Fluent Support vs. Freshdesk
Customer support isn’t something you can consider not having, at least not in this…
What even is a Customer Support Ticket?
“Support ticket” is an everyday term in the customer support world. It’s how companies…
Deadly Sins of Customer Support Small Businesses Should Avoid
Customer support can serve small businesses well when it’s not part of the business…
What is Hybrid IT Support? Will it be a Good Option for Your Business?
Following the COVID-19 outbreak, the state of the global economy and health crises have…
8 Customer Service Objectives Small Business Should Follow
The ultimate goal of customer service is to provide a seamless & great customer…
6 B2B companies with the Best Customer Experience
Customer experience is everything about every interaction a customer has with your business. Be…
Top Communication Apps for Stellar Customer Support
Over 3 billion people are now using mobile messaging apps for daily communications. 90%…
Zappos Core Values Focusing Customer Support: A Billion Dollar Story
Imagine ordering a pair of shoes from a website in the middle of the…
7 Brands with the best Knowledge Base
Knowledge bases are the modern staple for every customer support team. It’s the core…