How to Develop Customer Service Promise for Small Business
Small business owners, are you committed to your business? Do you have a customer…
5 Steps to Building a Technical Support Team
Customer support has become a staple for any business that wishes to grow and…
What is Average Handling Time in Customer Support?
Managers across businesses rely on a variety of metrics to evaluate how the business…
What is Customer Experience & Why It’s Important? (And How to Measure It)
The best customer is the one who promotes your business without expecting any returns. …
12 Ways to Deliver Good Customer Service
Creating a new business is challenging. It is harder to get new customers and…
“Happy to Help” doesn’t cut it anymore!
In between Hollywood and your day-to-day social interactions, one thing is common. Cliches are…
10 Ways to Measure Customer Service
Customer service is essential for businesses to provide their customer with an excellent customer…