Zappos Core Values Focusing Customer Support: A Billion Dollar Story

Zappos Core Values Focusing Customer Support: A Billion Dollar Story

Imagine ordering a pair of shoes from a website in the middle of the night. And voila! Just within 8 hours, receiving them while you are making breakfast. Or imagine the website showcasing a product now out of stock. And after contacting customer support, they’re bringing you the link to that same product from one…

End of content

End of content