Fluent Support 2.0 Beta -1: First look at new UI
Fluent Support 2.0 Beta -1 is finally ready for you. It is not a…
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Improve customer support efficiency and boost agent productivity effortlessly
Don’t miss out! New Year Sale
Don’t miss out! New Year Sale
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What is the Lifecycle of a Support Ticket?
Understand how a support ticket lifecycle really works, where it breaks, and how structure improves clarity, response quality, and control.
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The Ideal Customer Profile (ICP) Mistake That’s Costing You Revenue
Build your Ideal Customer Profile and apply the template inside to improve targeting, win rates, and retention.
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Customer Experience Insights 2026: How CX Will Shape the Year Ahead
In 2026, customer experience is entering a decisive phase. The moment when CX stops…
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Fluent Support: 2025 Year In Review
Fluent Support’s 2025 Year in Review: growth to 10,000+ installs, 11 releases, integrations, toolkit, community expansion, and what’s ahead.
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4 Best Ticketing System for Small Business
Discover the best ticketing system for small business to keep support organized. Compare the top four tools with features and pricing.
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ERP vs CRM: Which One Does Your Business Need?
ERP is primarily used for financial data and internal operations, while CRM manages customer data used by sales and customer service teams.
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What is Helpdesk Ticketing System and How Does It Work?
Discover how a helpdesk ticketing system works and why businesses use it to deliver faster, more structured, and reliable support.
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Difference Between a Shared Inbox and a Ticketing System
A shared inbox is disorganized storage, but a ticketing system is an accountability engine that structures every customer conversation.
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What is a Support Ticket System?
A support ticket system is a centralized platform that organizes every customer request into a traceable, managed record.
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