Meaning of First Response Time (FRT): Calculate and Improve It
Either improve your first response time (FRT) or reduce customer satisfaction. Don’t you know the meaning of FRT or anything else? Read now!
Improve customer support efficiency and boost agent productivity effortlessly
Either improve your first response time (FRT) or reduce customer satisfaction. Don’t you know the meaning of FRT or anything else? Read now!
Let’s take a quick dive into Repeat Customer Rate, and find out how we can generate 3x more revenue by utilizing this crucial KPI.
Fluent Support latest version is out! Get the inside scoop on what makes this plugin more powerful to bring excellent customer support.
When it comes to creating customer service videos, it’s not just about creating dazzling videos but making them efficient.
Zendesk alternatives that are built to make customer service simple, effective and cost-friendly for any type of business.
Learn the difference between Revenue vs. Sales so you know exactly how a business is looking under the hood.
If you are not using the email template in your workplace, then this blog will help you use the Gmail canned response feature.
Here, we will discuss the 7 things customers hate while seeking help that we think are the most crucial to avoid and tackle as a business.
Take a look into the journey of the fastest growing customer support plugin on WordPress and learn what’s next for Fluent Support!
Want to grow your business with sustainability? Then you need to understand customer behavior models to make a customer-centric business.
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