email etequettes and tips

May 24, 2022

Mastering Email Etiquette: 17 Rules and Tips for Professional Communication

Email is the oldest digital communication tool used today. There are 4 billion daily…

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feature benefits selling tips

May 22, 2022

Feature Benefit Selling: How to Sell Your Product or Service Effectively

“What customer problems are you going to solve?” Before spending money on marketing, every…

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Customer support definition

May 20, 2022

Customer Support Definition and Why it’s Important for Your Business

Customer support is changing day by day. Modern customer support is not as exact…

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the importance of customer service voice

May 2, 2022

Customer Service Voice: The importance of tone of voice in customer service

“Handle them carefully, for words have more power than atom bombs.”  —Pearl Strachan Hurd…

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speed vs qality in customer service

April 22, 2022

Why Balancing Speed and Quality is Crucial for Customer Service Success

Speed and quality both play an important role in customer service. But as a business, which one is more important for you? Learn here.

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great customer service tips

April 7, 2022

12 Ways to Deliver Good Customer Service

Great customer service helps you create loyal customers. But how can you achieve this? Here are 12 tips to help you provide excellent customer service.

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tips on say no to customers

March 28, 2022

8 Tips on How to Say No to Customers Professionally

Dealing with angry customers is everyday work for customer service and support teams. Happy…

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how to reduce customer churn rate

March 22, 2022

7 Actionable Tips to Reduce Customer Churn Rate

Business needs customers and no one love losing their customers. Companies rush to acquire…

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b2c customer service best practice

March 14, 2022

7 Game-Changing Best Practices for B2C Customer Service Excellence

Want to level up your B2C customer service experience? Follow these 7 best B2C customer service practice, bring more revenue!

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10 customer service metrics

March 9, 2022

10 Ways to Measure Customer Service

Learn how to evaluate your customer support teams using customer service metrics. Begin with these 10 metrics today!

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