Fluent Support 101

Affordable annual plan, yet efficient support solution for Online Shops, E-learning Platforms, and Support Agencies

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Fluent Support 101
Set up your business

Set up your business

After installing the base plugin, if you purchased the pro addon, you will have to install the pro addon too. Now, jump on to setting up your business. While setting up the Business, you will be asked to select a page for your customer portal, supported file types, and sizes. Set these up according to your need. You are good to go to the next step.

Adding Super Heroes

Now add your support staff and managers. Give proper permission to each one of them.

Adding Super Heroes
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Boost up productivity

Boost up productivity

It’s simple to find a ticket in Fluent Support. You can filter, sort, and search among your tickets. You can add tags to a particular ticket so that agents can find them easily later. After finding them, agents can even bulk reply, delete or close them, isn’t it cooooool!!!

Unleash productivity++

Agents can add templated responses so that they can respond to frequently asked questions with just a click. They can save ticket-wise internal notes for other agents and also get more information from customers using conditional custom fields. Furthermore, they can get additional information about a certain user based on third-party integrations.

Unleash productivity
Why not automated tasks?

Why not automated tasks?

Fluent Support comes with Automated Workflow which helps take care of repetitive tasks; enabling your agents to save time & easily manage the support tickets. They can execute automated tasks based on workflow rules and the workflows can be triggered manually or automatically.

Reports and stats

Supervisors can easily check the performance report of each agent on a certain timeframe, check overall ticket stats and activities.

Reports and stats
Get notified and instant reply

Get notified and instant reply

Enable Telegram or Slack notifications so that agents can get notifications instantly and even reply to them using Telegram or Slack. Using email piping imports your emails as your support ticket.

OpenAI Powered

Take your customer support to the next level with AI-driven tools in Fluent Support. Quickly summarize messages, analyze tone, and generate custom responses. Choose response from drafts, edit, and fine-tune replies to match your brand’s voice effortlessly.

Reasonable Price. Without Complexities.

Budget-friendly helpdesk solution perfect for small businesses and agencies.

Single Site License

$129

$77

/yr
1 Domain License

Billed Annually*

10 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

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Best Value

Agency License

$249

$149

/yr
5 Domain License

Billed Annually*

50 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

Buy Now

50 Sites License

$399

$239

/yr
50 Domain License

Billed Annually*

500 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

Buy Now
*All payment transactions are handled by WPManageNinja

Every Fluent Support Pro Plans Includes

Ticket Management

  • Filter and Sort
  • Advanced Search
  • File Sharing
  • Unlimited Tickets
  • Ticket Tags
  • Custom Priorities
  • Email Inbox
  • Ticket Bookmark
  • Merge Tickets
  • Collision Detection
  • Draft Mode
  • Auto Draft Save
  • Silent Close
  • Saved Replies
  • Delay Tracking
  • Auto Close
  • Email CC
  • Advanced Search Save New

User Experience & Accessibility

  • Custom Fields
  • Custom Registration Fields
  • Custom Portal
  • Mobile Responsive
  • Gutenberg Block Editor
  • Unlimited Attachment

Communication & Support

  • Email Notifications
  • Agent Signature
  • Premium Support

Agent Productivity

  • AI-Powered
  • Agent Management
  • Ticket Handover
  • Dynamic Shortcode
  • Internal Notes
  • Auto Agent Assign
  • Ticket Auto Close
  • Keyboard Shortcuts New

Analytics & Reporting

  • Team Performance
  • Individual Reports
  • Daily Activity Trends
  • Dashboard Widgets
  • Activity Logs
  • AI Activity Log
  • Agent Time Tracking New

Automation & Power Usage

  • Workflows
  • Rest API
  • Incoming Webhook
  • Integrations (20+)

Security & Compliance

  • Email Verification
  • Two-Factor Authentication

You’ve got questions. We’ve got answers.

Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.

Fluent Support is ideal for businesses of all sizes—from small startups to large enterprises—that want to provide fast, efficient, and personalized customer support. It’s perfect for companies looking to manage customer inquiries directly within their WordPress dashboard without the hassle of complex setups. If you value speed, ease of use, and seamless integration with your existing tools, Fluent Support is a great choice for any business aiming to elevate their customer service experience.

No, you don’t need any coding skills to use Fluent Support. You can install and setup Fluent Support just like any other WordPress plugin. With just a few clicks, you can setup and deploy your own support portal in five minutes!

You can use Fluent Support on your client sites by purchasing a 5 sites or 50 sites annual license. Fluent Support can serve your clients in many ways.

  • It’s easy to set up
  • Your client controls all user’s data in his/her servers
  • No limits on users or support agents!
  • No premium add-ons, simple pricing plans for any kind of business.

Besides, you can buy an appropriate license for each client and earn a 20% referral bonus using our affiliate program.

Absolutely not! We made sure the plugin will not affect your site’s performance. We used a cutting-edge JavaScript framework, this single-page application was built to ensure speed and reduce loading time.

OpenAI in Fluent Support boosts First Response Time (FRT) and agent productivity by handling repetitive tasks like summarizing messages and analyzing tone. Also, it can generate accurate responses and streamline workflows. So, the features allow agents to focus on solving more complicated problems and providing better support.

Support to Superheroes

Transform your support agents into superheroes with the most affordable WordPress Support plugin.

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support super heroes