Md. Sajid Sadman

Md. Sajid Sadman

Digital Marketer


About

Hi, I’m Sajid Sadman, a digital marketer specializing in customer service and user experience. With a passion for content writing, I create engaging and impactful content to enhance user satisfaction.

Articles

    Setup Support Ticket System in WordPress

    January 20, 2026

    How to Setup a Support Ticket System in WordPress?

    Learn how to set up a support ticket system in WordPress using a clear, practical step-by-step approach that works in real setups.

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    Lifecycle of a support ticket

    January 2, 2026

    What is the Lifecycle of a Support Ticket?

    Understand how a support ticket lifecycle really works, where it breaks, and how structure improves clarity, response quality, and control.

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    Best ticketing system for small business

    December 22, 2025

    4 Best Ticketing System for Small Business

    Discover the best ticketing system for small business to keep support organized. Compare the top four tools with features and pricing.

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    Helpdesk ticketing system

    December 5, 2025

    What is Helpdesk Ticketing System and How Does It Work?

    Discover how a helpdesk ticketing system works and why businesses use it to deliver faster, more structured, and reliable support.

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    Difference between a shared inbox and a ticketing system

    November 28, 2025

    Difference Between a Shared Inbox and a Ticketing System

    A shared inbox is disorganized storage, but a ticketing system is an accountability engine that structures every customer conversation.

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    support ticket system

    November 27, 2025

    What is a Support Ticket System?

    A support ticket system is a centralized platform that organizes every customer request into a traceable, managed record.

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    Why do businesses need a ticketing system, Fluent Support

    November 18, 2025

    Why do businesses need a ticketing system?

    Understand why businesses need a ticketing system to manage rising inquiries, improve workflows, and deliver reliable support.

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    Customer Service Acronyms

    November 7, 2025

    28 Customer Service Acronyms for Clearer, Faster Communication

    Decode 25 key customer service acronyms and make support communication clearer than ever. Learn them all in one place.

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    Personal selling - Fluent Support

    October 31, 2025

    What is Personal Selling: Process, Examples, Advantages, and More

    Learn what personal selling is, its process, real examples, key advantages, and more to build trust and drive better results.

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    Ticket tagging

    October 23, 2025

    Ticket Tagging: Complete Guide for Efficient Customer Support

    See how ticket tagging helps you organize, prioritize, and speed up support for a smoother customer experience.

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